Department Manager – Hampers, Foodhall

Job title:

Department Manager – Hampers, Foodhall

Company:

Selfridges

Job description

Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insightsSupport the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may ariseMotivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within SelfridgesManage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools availableAct upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a fewEnsure that the department is fully compliant with trading standards, health and safety legislation and all store operating proceduresAchieve stock loss KPI through effective management of procedures, stockless action plan and team member trainingLiaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellersKeep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvementsA bit about you:Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performanceCollaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working togetherA retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunitiesA good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alikeA leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and changeAdaptable. Prioritising is one of your skills and you know how to keep you team calm and focused in times of changeProactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its successAn example of our values, a trusted and respected colleagueThis guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.SelfridgesSalary Competitive plus benefits
Annually
Job Reference selfridges/TP/185060/5034
Contract Type Permanent
Closing Date 17 May, 2024
Job Category Retail
Location London, United Kingdom
03 May, 2024Your name (required)Your email address (required)Receiver name (required)Your friend’s email address (required)This form is protected by Google reCAPTCHA. By using this form you agree to the and .SendSpread the wordJobs in the same categoryThis website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this.

Expected salary

Location

London

Job date

Sun, 05 May 2024 07:30:04 GMT

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