EMEA Diagnostic Solution Expert, Lab Automation (Field – 75% travel France mainly and Emea) in Le Pont-de-Claix, France

Job Description Summary

Embark on an exciting journey as a Diagnostic Solution Expert in Lab Automation (Field)! Lead the implementation of cutting-edge lab automation solutions across France and the EMEA region. This field-based role offers the flexibility to be located anywhere in France, provided you are near an airport, as it involves extensive travel (approximately 75%).

As a Diagnostic Solution Expert, you will be the Application Specialist responsible for implementing Lab Automation solutions. Areas of work include, but are not limited to providing workshops, technical demonstrations, configuration support, LIS/workflow connectivity testing, customer training and validation and launch support.

Leverage your 3-5 years of microbiology laboratory experience and expertise in bacterial identification to design customized solutions that optimize lab processes and workflows.If you are a passionate innovator eager to transform the lab automation landscape, this is your opportunity to shine!

Job Description

We are the makers of possible

BD (Becton, Dickinson and Company) is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. Headquartered in the United States, BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

By aligning and simplifying our work, our Integrated Diagnostic Solutions (IDS) business unit aims to drive growth and innovation around everything from integrated specimen management to diagnostic solutions.

About the role

The DSE will closely collaborate with the Project Manager, Informatics Specialist, Sales, Service, and other members of the Customer & Workflow Solutions and Customer Program Management team to complete a comprehensive project plan and ensure a smooth and efficient implementation at the customer site. The role focuses on solution implementation and optimization of lab processes and workflow by using various methods. An ideal candidate has the potential to support pre-sales activities, by crafting the ideal customer end-to-end solution, based on observations of customer workflows and needs.

Main responsibilities will include:

• Understand customer needs and identify implementation risks.

• Complete workflow-related implementation deliverables in alignment with planning agreements.

• Conduct workshops to engage product end-users and prepare them for new work methods.

• Ensure an outstanding customer experience during implementation and debut.

• Configure and test the BD Kiestra™ Lab Automation solution, including BD Synapsys™, to fit the customer’s laboratory setting.

• Train key users, provide support during validation and debut, troubleshoot issues, and contribute to process improvement engagements.

About you:

• Bachelor’s degree or equivalent experience in Life Science, clinical, or a relevant technical area.

• Proficient in both French and English

• 3-5 Years of microbiology laboratory experience with knowledge in bacterial identification.(Must have)

• Basic understanding of IT architecture and proven knowledge of information/data management systems, including interfaces with LIS. (Nice to have)

• Willingness to travel within France and EMEA region at least 75% of the time.

• Experienced in providing training, troubleshooting real-time issues, and comfortable working independently or as part of a diverse team with commercial foresight.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

FRA Le Pont-de-Claix Cedex

Additional Locations

FRA Chateaubriant – bis rue de la Renaissance, FRA Grenoble, FRA Parkile, FRA Rungis Cedex – Bâtiment Londres, FRA Saint Barthélemy d’Anjou – Rue Maurice Geslin

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.