Employee Services Junior Administrator

Job title:

Employee Services Junior Administrator

Company:

Dyson

Job description

Summary Salary: Competitive Team: Administrative Services Location: Poland – Krakow OfficeAbout usAt Dyson, we are committed to innovation, developing market-leading products across a diverse range of categories. Our newly established Employee Services function, part of Dyson Business Services (DBS) in Krakow, is dedicated to delivering process and service excellence. Designed to support Dyson’s growth ambitions, this function aims to continuously innovate and enhance employee services, adapting to the evolving needs of our business.About The RoleThe DBS (Dyson Business Services) Employee Services Administrator plays a key role in managing transactional activities and responding to basic queries related to the employee lifecycle. For this opportunity, fluency in English is required, along with proficiency in either Italian or French.In this role, you will collaborate closely with the DBS Employee Services Administrator, Senior Administrator, and Team Lead to identify process improvement opportunities and implement more efficient ways of working.To succeed, you should be committed to delivering a best-in-class, efficient service while being an integral part of both the People and DBS communities at Dyson.Key responsibilitiesAct as the first point of contact for basic employee queries, working in partnership with all colleagues within Employee ServicesResponsible for the processing of basic transactional activity relating to the employee lifecycleProvide HR advice and support to employeesWork closely with the wider People Team, including, Payroll, People Business Partners etc. to ensure that advice and guidance is provided with consideration of local labour and employment lawsEnsure customers are communicated within an effective and timely manner, ‘one and done’ approach where possibleHighlight emerging trends and potential issues that may impact service delivery, to ensure that the customer experience is not compromisedSupport ad-hoc projects and other duties as requiredAbout youStrong interest in developing in HR area (Essential)Excellent time and task management skills, highly organised with the ability to plan, prioritise and delegate (Essential)Adaptable and flexible; comfortable working under ambiguous, changing conditions (Essential)Confident managing data; ability to understand and analyse statistical data and produce reports (Essential)Experience of working a customer-focused environment, where focus is on SLA’s and continuous improvement (Desirable)Benefits and lifestyleFinancial:Performance related bonusLife Assurance​Accidental Death and Dismemberment InsuranceDiscounts on Dyson machinesPension scheme with competitive employer contributionsRecognition ProgramHoliday AllowanceLifestyle:Free fruit delivered for office staff, free coffee and teaCafeteria Benefit – wellness programme, cinema tickets, Multisport card etc.Possibility of working from homeHealth:Medical: Employee cover + opportunity to buy additional cover for familyEmployee Assistance Program for employee and dependents#LI-SK1Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.Posted: 15 May 2025

Expected salary

Location

Kraków, małopolskie

Job date

Sat, 17 May 2025 05:13:53 GMT

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