Engine Health Monitoring Service Delivery Engineer (Front Desk)

Job title:

Engine Health Monitoring Service Delivery Engineer (Front Desk)

Company:

Rolls-Royce

Job description

Job DescriptionEngine Health Monitoring Service Delivery Engineer (Front Desk)Derby/ HybridFull timeWe are offering a challenging and rewarding position to support the Data & Information team in Service Operations as an Engine Health Monitoring (EHM) Service Delivery Engineer.The Data & Information team works with Big Data and digital technologies to give our customers greater control of their operations. Through actionable intelligence, we empower our customers to make the shift from reactive, rapid-response operations, to become more efficient, better at risk management, a better planned and predictable business.The primary role of the EHM Service Delivery team is to provide asset control and intelligence solutions to Rolls-Royce customers around the world. Our high integrity control systems capture and manage equipment data which our analysis solutions transform into actionable information that are delivered to the right people at the right time.Our Service Delivery Engineers play a key role in Service Operations by providing high quality engineering insight in support of diagnosing & managing emerging asset issues in the Civil Airlines fleet. This is an opportunity to join the front desk delivery team working on a shift pattern to maintain our 24×7 EHM capability & responsiveness.Why Rolls-Royce?Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.We are proud to be a force for progress, powering, protecting and connecting people everywhere.We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.Our Service Delivery Engineers play a key role in Service Operations by providing high quality engineering insight in support of diagnosing & managing emerging asset issues in the Civil Airlines fleet. This is an opportunity to join the back office delivery team to work on maintaining our EHM capability & responsiveness.We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.This challenging, yet rewarding role will give you an opportunity to leverage data and technologies to empower our customers. Analysing gas turbine engines performance data, you’ll provide critical asset control and intelligence solutions.What we offer:We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It’s a locally managed and flexed informal discretionary arrangement. As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.What you will be doing:

• Work on a shift pattern to offer a 24×7 EHM delivery presence in the RR Operational Service Desk
• Analyse gas turbine performance & mechanical data using latest EHM tools & techniques
• Diagnose and record potential anomalies in asset operation
• Provide airline customers with short term troubleshooting advice and longer term fleet management information
• Work closely with airline customers and the wider RR community to continually evolve & improve our EHM service

Who we are looking for:At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. And for this role, we are looking for someone who is/has:

• An Engineering, Science, or IT based degree
• Numerate, able to work under pressure, self-motivated, able to adjust to different ways of working in a changing environment
• Strong interpersonal and communication skills
• Positive attitude to work, strong team working skills and ethical behavior, being able to work with minimum supervision
• Experience of EHM service delivery, engine performance, service engineering or closely related role

Job CategoryService OperationsPosting Date24 Feb 2025; 00:02Posting End Date09 Mar 2025

Expected salary

Location

Derby

Job date

Wed, 26 Feb 2025 07:53:10 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.