Enterprise Application Support Analyst

Job title:

Enterprise Application Support Analyst

Company:

Randstad

Job description

For our international partner working in manufacturing and technology, we are looking for a new colleague for the Budapest office. If you speak English well and are comfortable with the financial field, click to apply!Case management (resolving problems for internal customers)
Provide end-to-end functional support, case handling and root cause resolution for break/fix support cases/tickets for applications supported by Enterprise Application Support (EAS) (including, but not limited to: Blackline, SAP Concur, Khalix/Longview)
Manage queues to ensure cases are complete within agreed SLA
Manage conflicts, escalate where necessary to resolve and close gaps
Manage receivership for integration activities for acquisitions including participation on integration teams, assessment of mass data uploads, tools and approach for deploymentElvárások / RequirementsBachelor’s Degree preferred with a preference for degree in business or similar field
1-2 years of experience in SSC environment
Good understanding of SSC processes
General understanding of financial processes
ERP experience preferred (PeopleSoft and/or SAP and Master Data Management)
Strongly analytical skills
Capable of working independently with general supervision from assigned Manager
Affinity for technology
MS Office / Excel skills
Precise, attention to detail (controls and audit experience is a bonus)
Strong customer focusAmit nyújtunk / BenefitsCafeteria
Free parking in the office
Private health insurance
Life & accident insurance
Hybrid work schedule (50%)
Pleasant work-life balance
Possibility of yearly bonus based on performance

Expected salary

Location

Budapest

Job date

Sat, 04 May 2024 07:10:23 GMT

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