University of Glasgow
This part time position will be part of a small team responsible for the provision of key hospitality within the Principal’s Lodging, the Principal’s home on campus. This position will also be responsible for ensuring the highest standards of household presentation. Duties will include assisting with preparation and delivery of food and drink to guests of the Principal and all aspects of housekeeping.
Service is expected to be delivered efficiently and to a high standard, providing flexibility to cover daytime and some evening events (overtime). It requires an approach to service delivery which is informal, but professional and friendly but discreet.
Main Duties and Responsibilities
1. To assist in the preparation and service of food and drink to guests and to ensure this meets the required standards.
2. Provision of a cleaning service throughout the Principal’s Lodging, whilst adhering to Health & Safety and Food Hygiene legislation and ensuring their implementation.
3. Some laundry management and preparation of guest rooms will be required.
4. Liaise and communicate with guests and colleagues to ensure the smooth and efficient running of the department and provide a warm welcome to the Principal’s Lodging.
5. Carry out basic equipment maintenance and cleaning according to clear and detailed instructions.
6. To assist in maintaining accurate records in conjunction with the operational procedures of the department.
Knowledge, Qualifications, Skills and Experience
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role OR: Minimum Scottish Credit and qualification Framework level 3 in English and Maths (National 3) or equivalent.
A2 Good working knowledge of food and drink handling and service principles.
B1 Elementary food handler certificate
C1 Good communication and customer care skills.
C2 Basic food and drink preparation and service skills
C3 Good numerical and literacy skills.
C4 Ability to work on own initiative and working to a time scale.
C5 Ability to work in a small team.
C6 Ability to use specialised equipment when carrying out duties
D1 Working knowledge of Health and Safety regulations
D2 Manual Handling skills
E1 Learning gained through relevant work experience or training in a food service/customer care role.
F1 Learning gained through relevant work experience or training in a housekeeping role.
Terms and Conditions
Salary will be Grade 2, £21,828 per annum pro rata.
This post is part-time (12 hours per week), and open ended. The shift pattern will be Monday – Wednesday mornings.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension – pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
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