Financial Services Account Manager

Job title:

Financial Services Account Manager

Company:

TransferMate

Job description

Job Description:TransferMate- a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider. With a global payments network covering 200+ countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries on a daily basis.Responsibilities

  • Identify, develop, and retain new banking and fintech relationships
  • Co-ordinate annual safeguarding and due diligence reviews
  • Liaise and co-ordinate with relevant internal teams and Senior Management in respect of all aspects of new and existing providers, managing expectations along the way
  • Collate, analyse, and summarise detailed information for high level review
  • Ensure effective flow of communication and information
  • Build a rapport with a wide variety of stakeholders
  • Take ownership of the projects assigned to you from initiating to closing
  • Monitor project progress and handle any issues that arise
  • Be open to changes in projects and able to respond in a quick and dynamic manner
  • Create and maintain comprehensive project documentation, plans and reports
  • Facilitate team meetings to plan and review project results, successes, and challenges
  • Constructively challenge the organization to rethink assumptions and approach things in new ways

Requirements:

  • Ideally, 3-5 years relevant experience, preferably in a banking / insurance / financial services environment.
  • Experience of dynamic fast paced environment essential
  • Have the ability to work with a number of stakeholders simultaneously
  • Proven analytical skills and the ability to lead and influence external relationships.
  • Proven time management skills with the ability to prioritize and balance multiple priorities and projects
  • Excellent communication (written and verbal) and interpersonal skills
  • Ability to take responsibility and work on own initiative and represent self with an executive presence
  • Experience as a Project Coordinator or similar role
  • Be comfortable with everyday use of Microsoft Office suite but advanced excel skills are essential

Benefits:

  • Healthcare plan
  • Competitive pension
  • Flex hours where you can work your 5 days across 4.5 days
  • Flexible Working Policy with a combination of remote and office working
  • Lifework days: ½ day each quarter to get your life work done
  • 23 days annual leave + 2 CluneTech Holidays (Christmas Eve & Good Friday) plus additional days with length of service
  • Paid leaves including IVF / pregnancy assistance, pregnancy loss, marriage, maternity and paternity leave
  • Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
  • Death in Service Benefit
  • Milestone Recognition Programme
  • Compassionate Leave up to 4 weeks
  • Compassionate Leave for pets
  • Travel benefits including Cycle to Work & Circle K Fuel Card
  • Professional & Personal Development
  • Rewards & Recognition
  • Employee Wellbeing Programme
  • 24/7 Employee Assistance Programme
  • Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!

TransferMate is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.

Expected salary

Location

Kilkenny

Job date

Wed, 28 May 2025 00:02:41 GMT

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yonnetim

Published by
yonnetim
Tags: manager

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