Purpose & Overall Relevance for the Organization:
You contribute to the store profitability by:
-Coaching and leading more junior colleagues on a consumer service and internal processes and rules
-Taking leadership responsibilities in the absence of the Store Manager/Assistant Store Manager
Key Responsibilities:
-Actively connect and engage with consumers entering the store
-Drive the store KPI’s and contribute to store sales
-Responsible for improving and coaching on the consumer experience by executing company standards
-Train and coach store team on product features and benefits, and unique selling points clearly to address consumer needs
-Train the store team on all omnichannel related sales tools
-Manage merchandise delivery processing on the same day it arrives
-Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
-Execute all applicable loss prevention procedures to minimizing loss
-Implements improvements to operations and processes contributing to the performance of the store
-Support the recruitment, onboarding and training of store team members
-Share best practices to drive the overall store team performance
Required knowledge, capabilities and experience
-Minimum secondary education
-Fluency in English and Polish
-Minimum 24 month’s work experience in a sports and/or fashion customer- and commercial-focused retail environment
-Advanced selling experience and comprehensive product, retail and industry understanding
-Experience of supervising team members
-Intermediate numeracy and literacy and advanced verbal communication skills
-Excellent organisation and problem-solving skills
-Strong presentation skills
-Team-first mindset, collaborative and respective to diverse teams and people
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