Food & Beverage Manager

Job title:

Food & Beverage Manager

Company:

Westport Estate & The Grace

Job description

Position Summary:As a Food & Beverage Manager at Westport Estate, you will play a key leadership role in delivering exceptional dining and service experiences across our hotel and bistro restaurants. With a keen eye for detail and a passion for hospitality, you will ensure service excellence, operational efficiency, and team engagement consistent with the standards of a luxury hotel.Key ResponsibilitiesGuest Experience & Service Excellence

• Ensure all F&B outlets provide exceptional service.

• Proactively engage with guests, respond to feedback, and resolve issues promptly and professionally.

• Monitor service delivery throughout the shift to ensure consistency, quality, and personalisation.

Team Leadership & Development

• Supervise and support the front-of-house team, including servers, hosts and bartenders.

• Conduct training and onboarding for new team members, with ongoing coaching and mentorship.

• Foster a positive and collaborative work culture that emphasizes teamwork, professionalism, and service excellence.

Operational Management

• Oversee daily shift operations including scheduling, floor management, and staff deployment.

• Ensure all service areas comply with health, safety, and hygiene standards.

• Coordinate with culinary, stewarding, and other hotel departments to ensure smooth service flow.

• Support outlet readiness, mise en place, and opening/closing duties.

Administrative Support

• Assist with inventory control, requisitions, and stock management of supplies and service ware.

• Participate in departmental meetings, pre-shift briefings, and VIP planning sessions.

• Help manage labour efficiency, revenue tracking, and operational reporting as needed.

Financial Oversight

• Budget planning and cost control.

• Monitor inventory, reduce waste, and manage supplier relationships.

• Analyze profit margins and make improvements.

This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibilities at the time of writing.Required Experience & Skills

• Experience in a supervisory role

• Strong understanding of multi-outlet operations (restaurant, bar, in-room dining, banquets).

• Solid knowledge of food and beverage service standards, wine and spirits, and upscale guest interaction.

• Proven leadership, team development, and conflict resolution skills.

• Professional grooming, communication, and presentation.

• Proficient in POS systems and hotel platforms

• Flexible to work various shifts, including weekends, holidays, and extended hours when needed.

What’s in it for you?

• Subsidised staff accommodation (subject to availability)

• Ongoing investment in your learning and development

• Employee Assistance Program

• Staff discounts at Westport Adventure

• Discounted rates with local businesses across Westport & Castlebar

• Bike to work scheme

Expected salary

Location

Westport, Co Mayo

Job date

Tue, 15 Apr 2025 22:43:43 GMT

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