Freelance Business Analyst

Job title:

Mercier Consultancy

Job Description:

Gathers, challenges and consolidates the pain points and needs of a diverse set of internal and external stakeholders and gains extensive expertise on the subject at hand
Works in close collaboration with the relevant experts to support and challenge them with defining the product concept, detailed processes and/or conceptual and functional architecture
Involves external and/or internal end-users to identify, confirm and validate the needs and pain points, this in collaboration with the UX researcher and in support of the (Cluster) Product Owner
Contributes to Opus and Feature slicing, applying the Minimum Viable Product (MVP) concept throughout and supports the (Cluster) Product Owner with backlog prioritization and refinement
Defines the acceptance criteria of Opuses and Features for which he/she is in the lead
Works in close collaboration with the (Squad) Product Owner and development team during the refinement of Features to ensure they consistently have all necessary information
Provides support during business and user testing and assists with the organization of User Acceptance Testing (UAT) where applicable
Supports the Change Manager and the Go-To-Market Manager with preparing change and go-to-market activities
Actively monitors the success of new solutions based on KPIs and derives potential improvements from this, that are in turn added to the Cluster or Squad backlog

Requirements:Strong written and spoken communication skills since corporate language in the tribe CCE-I is englishFrench

Dutch

Education

Certification

Certification in Business Analysis and Project Management Methodology is required.

Financial services Banking with a focus on digital journey definition and implementation within the customer channels and ideally in the domain of payments
Good understanding of work flow processes
Good understanding of business architecture
Project experience in large companies

Soft skills

Analytical thinking & problem solving
Excellent communication, presentation (storytelling) & interaction skills (stakeholder mngt)
Conceptual thinking
Structured approach
Result oriented
Open to change

Benefits:Competitive Monthly SalaryFreelance