French Speaking Cash Collector
Reed
French Speaking Cash CollectorOur multinational partner company is looking for a talented French Speaking Cash Collector colleague.Benefits:
Your tasks will be:▪ Support the transition of Order to Cash processes from European entities to Hungary and actively shape a new SSC in Budapest▪ Implement personalized follow-up strategies for clients in the AR portfolio including regular client follow up and root cause analyses of non-payment and register▪ Negotiate and monitor agreed payment schedules▪ Running process and payment reminder follow up▪ Identify and mitigate the risk on non-payment▪ Dispute management, including correction, cancellation, CN issuance▪ Ensure that all steps of the recovery procedure has been carried out before the legal procedure▪ Validate customer accounts in the customer database ▪ Proactive collaboration with treasury and collection departments ▪ Creating and updating DTP-s and process documentation▪ Participate in projects assigned to the role (incl. Process optimization support).▪ Follow rules and regulations and ensure KPIs are met.▪ Provide qualitative customer service.▪ Be adherent to agreed service levels, policies and procedures▪ Engage in collaboration with the business and stakeholders to develop a professional relationshipRequirements:▪ At least 3 years of experience in Cash Collector role or Customer Service position.▪ Accounting experience in other processes beneficial▪ Proven track record in process optimization▪ High proficiency in the end-to-end O2C process▪ Professional accountancy qualification▪ University degree or equivalent experience, preferable in accounting or business▪ Fluent language knowledge in French and good in English reedglobal.hu French Speaking Cash Collector Reed Company Confidential ▪ Complete familiarity with Microsoft Office or equivalent tools▪ User level experience with SAP FI and any Collection ERP system▪ Enthusiasm for establishing and ramping up a new Shared Service Center▪ Entrepreneurial & Self-starting attitude with the ability to work independently▪ Strong team-player who can build and motivate a process team▪ Ability to pay close attention to detail and prioritize the right things at the right time▪ Excellent communication skills ▪ Strong continuous improvement & quality mindset▪ Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers▪ Strong customer focus with the goal to make life easier for the customer▪ Ability/willingness to travel – once circumstances allow to do so
Budapest
Fri, 28 Feb 2025 08:07:11 GMT
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