GBS Transformation – Senior Project Manager

Location:

Cracow (31-154) – Poland

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Other Industries & Skills:

Purchasing & Supply Chain

Advertiser:

Amway Inc.

Job ID:

132657866

Posted On:

27 January 2026

Amway is the world’s #1 direct selling company and one of the largest family-owned businesses globally. Since 1959, we’ve been empowering people with innovative solutions and over 450 premium products in nutrition, beauty, and home care. Sold exclusively through our network of independent distributors and our webshop, our products help millions live healthier, more vibrant lives. With a presence in over 100 countries and $7.4 billion in revenue in 2024, Amway continues to lead the way.

Our top brands? Nutrilite™ – the world’s #1 brand of vitamins and supplements, ARTISTRY™ – high-performance skincare and beauty, and eSpring™ – cutting-edge water filtration systems.

Job purpose:

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-GBS Transformation Team’s purpose is to provide specialized resources to manage and support selected projects, to support in achieving Amway’s A70 and Digital Transformation strategic goals.
-The GBS Transformation Senior Project Manager’s primary purpose is to lead the GBS Transformation Roadmap Projects to ensure successful implementation according to Project Management best practices.
-To develop, improve, and standardize the GBS Transformation project management framework, processes, tools, and technologies.
-This position reports to the GBS Transformation Manager (part of the GBS Transformation Team, and overall Service & Process Excellence function), and will work closely with the GBS Transformation Team members, project team members, and stakeholders from various business functions (and external service providers), and key functional managers and executives.
 

Primary responsibilities:

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-Leads complex programs and projects and serves as a liaison between key stakeholders including functional units (e.g., Technology, Supply Chain, Marketing, R&D, etc.) and markets.
-Serves as the key point of contact for all aspects of the program or project; ensures smooth execution and delivery
-Defining the project governance (controls – meeting and reporting cadence, stakeholder groups)
-Setting up tools and standards for managing the program.
-The project manager directs the creation, approval, and ongoing change control of the project plan.
-Planning the overall program/projects and monitoring the progress.
-Delivering the project within the assigned budget. Managing risks and issues log and taking corrective measurements.
-Performs Project Tracking. The project manager applies this proactive approach in routinely tracking the project members’ progress against their project commitments.
-Defines Project Roles and Responsibilities and ensures that project members understand what is expected of them and what they should expect from one another.
-Drives ownership of decisions to the level where the accountability of the decision lies.
-Managing stakeholders’ Communication and Change Management activities
-Managing the main program documentation and repositories
-Studies the lessons learned from prior projects and applies the most important lessons to the new project.
-Adopts Project Management Best Practices. The project manager, not management, is responsible for defining, teaching, and enforcing the use of good project management practices.
-Promotes stakeholder and end-customer involvement. The project manager recognizes that project success is directly related to satisfying the end-customer; therefore, end-customer involvement is essential to ensure project success.
-Enforces Effective Change Control. The project manager ensures that scope changes, communications, and quality are carefully managed.
-Adheres to and proponent of the Lean Operations framework, Inc. High-Performance Culture (5Rs)
-Mentors Project Members. The project manager supports the development of the project team.
-Promotes Good Working Relationships. The project manager serves as a role model in promoting good working relationships across a project.
-In-house consultancy for projects and programs.
-Providing training to projects and programs management teams.
Required Knowledge & Skills and/or Related Experience:

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-The Project Manager must have strong practical experience in project management, which was gained through managing small, medium, and large and complex projects.
-Minimum 7 years of experience in the field of Project Management, Transformation, and Process Improvement/ Excellence.
-Preferred – Certification in PMI / PMP, Agile, Lean Sigma course/certification
Project Management Competency:

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-Solid proficiency in program and project management methodologies, e.g., Project Management methodology certification desired
-Ability to put theory into practice.
-A solid understanding of Change & Communication Management practices
-Experience and knowledge of Change & Communication Management principles, methodologies, and tools
Commitment to the project’s success:

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-Good understanding of the wider objectives of the program.
-Problem-solving and root-cause identification skills
-Ability to work independently with minimal supervision
-Be a self-motivated and result-oriented individual
-Proactive attitude and ability to work independently and to plan and prioritize workload in line with the business need
Excellent Communication Skills:

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-Fluent/native English. Any other language would be an asset
-Exceptional communication skills, both written and verbal
-Excellent active listening skills
-Ability to articulate messages to a variety of audiences
Flexibility:

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-Flexible and adaptable; able to work in ambiguous situations
-Resilient and tenacious with a propensity to persevere
Interpersonal Skills:

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-Ability to work positively with a wide range of individuals involved in program management.
-Able to work effectively at all levels in an organization
-Must be a team player and able to work collaboratively with and through other
-The possession of strong interpersonal and intercultural competencies is a must
-Flexibility in working with people from different regions globally, and the ability to relate to staff at all levels
Business Influence:

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-Ability to establish and maintain strong relationships
-Ability to influence others and move toward a common vision or goal
-Organized with a natural inclination for planning strategy and tactics
Knowledge of the business:

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-Acute business acumen and understanding of organizational goals and objectives, issues and challenges
What you can expect from us:

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-Hybrid Work model (3 days from the office)
-Private medical care in LuxMed Group
-MyBenefit Cafeteria Platform (with Multisport card available)
-Group Life Insurance
-Additional day off for your Birthday
-Additional two days off per year for voluntary activities of your choice
-Employee discount for high-quality Amway products
-Annual Bonus depending on the yearly company and individual performance
-Various portfolio of internal and external trainings: professional certifications, access to the e-learning platform
-Possibility of growth within the organization
-International team environment
-Numerous company events and office initiatives
-Family atmosphere with no formal dress code
-Attractive office location in the heart of Krakow (High 5ive, Pawia street)

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