German-speaking Customer Service Representative in Madrid

Job title:

German-speaking Customer Service Representative in Madrid

Company:

Blu Selection

Job description

Are you passionate about delivering exceptional customer experiences and eager to be part of an exciting, fast-paced start-up? Join our dynamic team in Madrid and help shape the future of our growing company. As a Customer Service Representative, you’ll have the opportunity to make a real impact, working directly with our customers to provide personalized support and create lasting relationships. If you thrive in a collaborative environment, love problem-solving, and are ready to contribute to a brand that’s on the rise, we want to hear from you!Your responsibilities as Customer Service Representative will be:Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:– Answering incoming customer queries promptly
– Identifying issues and providing effective solutions to ensure customer satisfaction
– Recording customer data accurately in the CRM system
– Providing ad-hoc support as required
– Being a team player and collaborating for the success of the team and projectSkills, qualifications and interests you need to succeed in this role:– C2 Proficiency in the German language + C1 proficiency in English
– In-depth understanding of the value and impact of a superior customer experience
– Excellent listening skills and proficient communication abilities
– A drive for excellence and professionalism
– Strong teamwork skills and dedication to collaborative success
– Excitement about intercultural communication and the expatriate lifestyle
– Living in or willing to relocate to Madrid, Spain for an international career and life experience
– A valid Spanish work permit (required)What’s in it for you?– Competitive salary
– Dynamic start-up culture where innovation and creativity thrive
– International work environment that embraces diversity and offers a global perspective
– Growth opportunities, with room for personal and professional advancement
– Permanent contract providing stability and long-term career potentialLiving in Madrid: What to Expect– A vibrant, cosmopolitan city blending modern innovation with rich history
– Thriving cultural scene with world-class museums, theaters, and historic landmarks
– Lively festivals and traditions, including the famous San Isidro celebrations
– Mild winters and warm summers, making for plenty of outdoor enjoyment year-round
– A dynamic food culture, from tapas bars to Michelin-starred restaurants, with iconic dishes like cocido madrileño
– A buzzing start-up ecosystem, offering endless opportunities for growth and innovation

Expected salary

Location

Madrid

Job date

Wed, 19 Mar 2025 23:06:59 GMT

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