German-Speaking Support Agent | Gdańsk, Full/Part time

Job title:

German-Speaking Support Agent | Gdańsk, Full/Part time

Company:

Workster

Job description

Description:Workster partners with leading outsourcing and BPO companies hiring Polish-speaking Customer Support Specialists both in Poland and abroad.Location: Gdańsk, PolandContract type: Full-time or Part-time (employment contract)Mode: On-site onlyYour Role:

• Providing customer support and reservation assistance via phone and email
• Entering and updating data in the internal system
• Resolving customer issues with empathy and professionalism
• Collaborating with internal teams and following company procedures
• Ensuring high-quality service at all times

Work Schedule:

• Shifts including up to 2 weekends per month
• Flexible options: 20h / 30h / 40h per week

Nice to Have:

• Availability to start on one of the upcoming training dates: August 4, or September 1

What We Offer:

• Employment contract: 6-month trial period followed by a permanent contract
• Private health insurance (Medicover) from day one
• Multisport card co-funding
• Contribution towards corrective glasses
• Performance bonuses up to 5% monthly
• Retention bonus up to 1,500 PLN every 6 months
• Christmas bonus in December
• After 1 year: $150 Airbnb voucher
• Full onboarding and support from our recruitment team
• Fun and inclusive team environment

Recruitment Process

• Introductory call with our Polish recruiter (you’ll receive a call from a Portuguese number).
• German language test.
• Interview with the client.
• Job offer and onboarding.

We recruit candidates from all over the world – maybe you’re next.Real career growthFull support from our recruitment team:).Don’t miss the opportunity to start an exciting new chapter in Poland or abroad!
Requirements:

• German language proficiency at C1 level (mandatory)
• English at minimum B2 level
• Strong problem-solving and teamwork skills
• Good organizational skills and stress resilience
• Permanent residence in or near Gdańsk (must-have)
• Willingness to work fully on-site in our office

Offer:

• Subsidized sports activities & Multisport card
• Private medical and dental care
• Language and skills courses
• Life insurance
• Flexible working hours
• Office gym, chill-out zone, and fruit/snacks
• No dress code
• Holiday packages, meal vouchers, prepaid cards
• Birthday celebrations and holiday gifts
• Employee referral program
• Team events and sports teams

Expected salary

Location

Gdańsk, pomorskie

Job date

Tue, 15 Jul 2025 22:14:20 GMT

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