Global Assignment Consultant

We have a 6 month contract available to cover Maternity Leave in France in the role of Global Assignment Consultant 

Position Summary

The Global Assignment Consultant provides essential support to SIRVA’s corporate clients in managing the designated client’s personnel who are relocating for an international assignment. The GAC serves as the primary point of coordination for international assignees for the delivery of various assignment management services offered under their employer’s international assignment policies and procedures

Functions and Responsibilities

Percentage Function 60 % relocation/file management

• Oversee the delivery of assignment management services, including policy counseling, destination services, household goods shipping, immigration, departure services and expense management.
• Interpret the designated clients’ international assignment policies and procedures and evaluate different options in order to provide advice and consultation to international assignees based on their particular needs and country-specific requirements
• Provide on-going consultation to the assignee during the entire length of the international assignment

20 % supplier/stakeholder coordination

• Coordinate with all internal departments/functions to ensure a successful assignee experience
• Manage Global Certified Provider communication process and ensure quality of service delivery

10 % client communication and support

• Communicate/interface with the client’s HR contacts on relocation/assignment issues impacting the employee and family
• Provide assistance with exception management, including recommendations on specific exceptions to policy
• Provide assignee status updates, keeping the client abreast of issues and offering solutions as issues arise, and completing client projects as requested

10 % others

Complete other tasks/responsibilities as required to provide effective support to Manager, Client and Assignees

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