Head, General Support Services Section (P-4)

Job title:

Head, General Support Services Section (P-4)

Company:

OPCW

Job description

The OPCW’s mission is to implement the provisions of the Chemical Weapons Convention to achieve our vision of a world free of chemical weapons in which chemistry is used for peace, progress, and prosperity, and to contribute to international security and stability, general and complete disarmament, and global economic development.The OPCW was awarded the Nobel Peace Prize in 2013 for its extensive efforts to eliminate chemical weapons.General Information

• Contract Type

Fixed-term Professional * GradeP4 * Total Estimated monthly remuneration depending on post adjustment and family status: USDUSD 9,448 * Closing Date05/04/2025ResponsibilitiesJob SummaryThe General Support Services Section (GSS) is a part of the Administration Division (ADM).The Administration Division is responsible for assuring the effective management of the financial and human resources, information technology, procurement, facilities management, general support services, knowledge management and training functions within the Technical Secretariat.The General Support Services (GSS) plays a crucial role in ensuring the efficient functioning of the Organisation by providing smooth logistical and operational support. It assists with asset and property management, inventory control, supplies, travel, shipping and transportation, fleet management, visas and travel documents, insurance, catering services, mail services, cleaning services and contract management with external service providers.Head, General Support Services Section is primarily responsible for leading and managing the General Support Services Section’s day-to-day operations.Main ResponsibilitiesUnder the supervision of the Director, Administration, the incumbent shall perform the following duties:Leadership and Management

• Supervises the day-to-day operations of the General Support Services Section comprised of 13 staff members, actively supporting a diverse team with vision, experience and expertise in setting priorities and delivering all GSS services in an effective and customer-oriented manner;
• Develops, implements, reviews and maintains up-to-date work instructions, standard operating procedures, and administrative issuances related to the services provided by GSS;
• Provides expert advice to OPCW staff on rules, regulations and procedures governing OPCW official travel, transportation, visas and UNLPs, physical inventory management and office supplies;
• Develops and implements internal reporting mechanisms for GSS operations with a view to identifying possible areas for efficiencies and service improvement;
• Formulates and implements operational plans and concepts for the provision of support services;
• Manages projects to achieve clear objectives, often in the context of multifunctional work groups.

Budget Planning and Implementation

• Prepares budget inputs for the General Support Services Section;
• Monitors and guides GSS budget implementation for maximum efficiency and to ensure that expenditures remain within the allocated budget.

Travel and Relocation Services

• Negotiates with travel agents, airlines, hotels and removal companies to ensure the best financial advantage for the Organisation for its official travel and relocation services;
• Manages the commercial contracts related to travel and relocation per the OPCW’s contract management framework;
• Provides first line of management response to determine whether and when non-standard or special travel/relocation requests should be escalated for Management consideration.

Visas and UNLP Document Management

• Ensures the timely processing and acquisition of visas for official travel of staff members preparing for missions, OPCW Experts and invited conference or training participants, and staff and their eligible household members travelling to/from The Netherlands on employment-related relocation;
• Ensures the timely acquisition of UNLPs for all relevant staff members.

Insurances

• Manages the insurance contracts related to travel, transportation, public liability, and marine cargo according to the OPCW’s contract management framework;
• Advises staff and Programme Managers regarding insurance coverages related to their needs.

Fixed Assets and Supplies

• Manages the contracts for the provision of standard office supplies according to the OPCW’s contract management framework;
• Coordinates asset tracking and write-off proposals with heads of asset holding units responsible for the management of fixed, attractive items of the OPCW;

Serves as Secretary of the Property and Survey Board. * Performs other duties as required.Qualifications and ExperienceEducationEssential:

• An advanced university degree in Business or Public Administration or related fields;
• A first level university degree in combination with qualifying work experience (minimum 9 years) may be accepted in lieu of an advanced university degree;
• Equivalent or specialised training in combination with at least thirteen years of relevant professional experience may be accepted in lieu of a university degree.

Desirable:

• Additional qualification or certification in Logistics Management or related field.

Knowledge and ExperienceEssential:

• 7 years of experience, of which at least five years were in an international context, dealing with support services, logistics, administration or a closely related field;
• At least five years of experience in managing teams, preferably in an international environment;
• Experience in the following areas: travel support, shipping, asset management, budget planning and contract management;
• Experience in the implementation and handling of travel and assets related processes (both financial and non-financial) as part of an ERP system.

Desirable:

• Work experience in the UN Common System.

Skills and Competencies

• Proven ability to manage multi-cultural teams and to create an enabling work environment, including the ability to effectively supervise, mentor, train, develop and evaluate staff;
• Knowledge of administrative policies, practices and procedures applied in the United Nations system or other international organisations;
• Demonstrated knowledge of and ability to interpret contracts and agreements in English;
• Excellent negotiating skills and ability to deal with conflicting interests on complex issues;
• Demonstrated ability to provide appropriately tailored and actionable technical advice to managers across the whole range of general service support functions;
• Excellent judgement, accuracy and initiative when dealing with customers and stakeholders;
• Excellent interpersonal skills, including the ability to establish and maintain partnerships and working relationships with staff and clients at all levels with sensitivity and respect for diversity;
• High degree of tact, discretion, and integrity and proven ability to maintain confidentiality;
• Strong ability to carry out tasks independently, apply judgement, and exercise initiative;
• Demonstrated ability to interpret and apply rules and procedures to find workable and appropriate solutions to administrative questions and novel challenges;
• Strong organising skills reflecting the ability to establish priorities and manage various tasks in parallel while adhering to deadlines;
• Good computer knowledge of Microsoft applications.

LanguagesFluency in English is essential and a good working knowledge of one of the other official languages (Arabic, Chinese, French, Russian, and Spanish) is desirable.Additional InformationThis fixed-term appointment is for the duration of two years with a six-month probationary period, and is subject to the OPCW Staff Regulations and Interim Staff Rules.The OPCW is a non-career organisation with limited staff tenure. The total length of service for Professional staff shall not exceed 7 years.The mandatory age of separation at the OPCW is 65 years.The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description. Several vacancies may be filled.Only fully completed applications submitted before the closing date and through OPCW CandidateSpace will be considered. Only applicants under serious consideration for a post will be contacted.According to article 8 paragraph 44 of the Chemical Weapons Convention the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.OPCW is committed to maintaining a diverse and inclusive environment of mutual respect. OPCW recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, ethnic, cultural and socio-economic backgrounds, or any other personal characteristics.Important notice for applicants who are currently insured under the Dutch Social Security systemAlthough headquartered in the Netherlands, the OPCW is not a regular Dutch employer but a public international organisation with its own special status. Please be advised that if you are currently insured under the Dutch Social Security system, you will be excluded from this system as a staff member of the OPCW. You will consequently be insured under the organisation’s system. The above also applies to your dependents unless they are employed by a regular Dutch employer, they are self-employed in the Netherlands, or are receiving Dutch social security payments.Please refer to the website of the Ministry of Social Affairs and Employment for more information about the possible consequences for you and your dependents, such as exclusion from ‘AWBZ’ and ‘Zorgverzekeringswet’ coverage: ‘

Expected salary

Location

Nederland

Job date

Sat, 08 Mar 2025 06:23:16 GMT

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