Head of Operations (Health and Safety Compliance Services)

Job title:

Head of Operations (Health and Safety Compliance Services)

Company:

Bridge Recruitment

Job description

​Role: Head of Operations (Health and Safety Compliance Services)Salary: £80k-£100k plus benefitsJob Status: Permanent/Full-TimeLocation: LondonVacancy Reference: VR/05267​Role Description:Our client is an established compliance company, providing comprehensive compliance solutions to thousands of customers for health, safety, electrical, fire and water treatment surrounding a range of service areas. They are networking for an exciting opportunity which will see a Head of Operations join their growing Team in London. As Head of Operations, you will have a pivotal role in ensuring operational excellence and that the company has the correct processes in place to handle continued business growth. Ideally, the Head of Operations will have proven experience in driving and growing an operational function, with excellent leadership skills and the ability to work in a fast-paced environment.Responsibilities:To lead and develop the existing staff and work with both the office and remote teams (including contractors) in order to facilitate business successWork closely with the owner and MD, to develop and execute business change and strategic operational advancement of the organisationBe able to identify, target and resolve operational issuesBe an effective planner and be able to work with multiple different stakeholders in order to reach “best practice”Ensure efficient scheduling and planning of the field workers workloadMaintain quality and adherence to standards across all servicesRequirements:Experience of driving and growing an operational function – ideally having had responsibility for managing work flows and scheduling with office and remote teamsExcellent leadership skills. Able to provide support to staff where required and provide coaching in order to enable the team to reach their potentialExperience of working in a fast-paced environment is essential. This person should be able to react quickly to any unforeseen changes and be able to develop processes in order to eradicate any repetitive operational issuesBe a confident communicator and be able to deal with multiple internal and external contactsExperience leading a multi-service operational departmentCreativity – someone who brings solutions rather than problemsAn understanding of the benefits of KPIs and metrics as a driver of business planning with the ability to use statistics to plan headcount changesSomeone very commercially aware who understands the importance of timing and scheduling such that each field person is able to complete the maximum number of jobs per dayCommercially aware and with a commitment to maintaining and improving the quality of work being delivered in the field

Expected salary

£80000 – 100000 per year

Location

London

Job date

Sat, 25 Jan 2025 23:55:19 GMT

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