Head of Service – Conference, Security and Infrastructure (EXD/CSI)

Job title:

Head of Service – Conference, Security and Infrastructure (EXD/CSI)

Company:

OECD

Job description

Company DescriptionTHE OECD – Who we are, what we doThe Organisation for Economic Co-operation and Development ( ) is an international organisation comprised of 38 member countries, that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.THE EXECUTIVE DIRECTORATE (EXD)The Executive Directorate ( ) is the steward of OECD resources, on behalf of the Secretary-General. Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid. As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all our functions.THE CONFERENCE, SECURITY AND INFRASTRUCTURE SERVICE (EXD/CSI)Within the OECD’s Executive Directorate (EXD), the Conference, Security and Infrastructure Service (EXD/CSI) is responsible for the conference services, language services (interpretation and translation), safety and fire security of OECD staff, delegates and visitors and the management and operation of OECD buildings facilities in Paris and at OECD Centres abroad.THE POSITIONEXD is looking for an inspiring and forward-thinking senior leader to take on the role of Head of EXD/CSI, reporting directly to the Executive Director. This person will lead the Service in its work with staff, delegates and partners. The Head of EXD/CSI will be a seasoned leader and strategic thinker, with strong communication skills and political acumen. As a key member of EXD’s senior management team, they will support the implementation of the Organisation’s Programme of Work and Budget and advance the Strategic Orientations of the Secretary-General, driving excellence in service delivery across language services, conference management, physical security and physical asset management. They will lead a team of approximately 175 diverse professionals and manage a multi-million Euro budget, working at the intersection of strategy, operations, and innovation and ensuring the organisation is responsive, resilient, and resourceful in a fast-paced, complex environment. The successful candidate should be ready to make a lasting impact through strategic service delivery, operational excellence, and inspired leadership.Job DescriptionMain ResponsibilitiesStrategic Vision and Leadership

• Provide strategic direction and leadership to ensure the effective, efficient, premium quality delivery of CSI’s service offering.
• Design a proactive, strategic approach to facilities management including a well-defined physical asset management plan, opportunities to deliver long-term cost efficiencies and a forward-looking investment plan, underpinned by an actionable commitment to environmental sustainability.
• Support the Executive Director on delivery of the Organisation’s crisis preparedness and continuity planning across facilities, security, and event services.
• Embed sustainability and cost-efficiency into physical asset management and facilities operations.
• Be an active, collaborative member of the EXD leadership team, working with EXD colleagues to create an exciting, attractive and productive work environment.

Operational Excellence

• Deliver exceptional, client-focused services through clear key performance indicators (KPIs), service level agreements, and robust performance tracking.
• Foster a culture of continuous improvement, innovation, and responsiveness to evolving organisational needs, upholding EXD/CSI’s role as a responsible steward of resources on behalf of the Secretary.
• Balance competing priorities across diverse service areas, ensuring seamless and integrated delivery.
• Manage stakeholder and client expectations effectively by providing clear communication around timelines, constraints, and delivery capabilities, while remaining solution-oriented and focused on long-term impact.

Management and Co-ordination

• Inspire and manage a diverse, high-performing team with integrity and empathy, exemplifying the values of the Organisation as outlined in the OECD’s Code of Conduct.
• Strategically allocate resources with a focus on results and oversee cost recovery initiatives, ensuring financial sustainability.
• Drive transformation and change management efforts that promote agility and excellence across teams.
• Co-ordinate service delivery for all EXD/CSI services with all other relevant partners in EXD with a view to offering integrated ”One-EXD” services.

Liaison and Representation

• Develop and maintain an effective relationships with Member States and national authorities. Act as a key liaison to ensure open channels of communication and translate the priorities and expectations of Member States into action.
• Represent the Service, the Directorate and the Organisation in internal and external forums in EXD/CSI’s areas of responsibility, aligning services with the Organisation’s strategic objectives.

QualificationsIdeal Candidate ProfileAcademic and Professional Background

• Advanced university degree in Project Management, Business Administration, Engineering or other relevant discipline. A Master of Business Administration (MBA) degree would be preferred.
• Proven senior leadership experience with a minimum of 10 years in corporate services, operations and facilities management.
• Proven financial acumen and operational oversight. Skilled in budget management, risk mitigation, and value-for-money service delivery.
• Known for empowering diverse teams, driving collaboration, and creating inclusive workplaces.
• Strategic clarity and execution. Proven ability to bridge vision and implementation, making strategy tangible and results-driven.
• Exceptional communication and diplomacy skills to engage with high-level stakeholders and navigate complex political landscapes.

Communication and Languages

• Fluency in one of the two OECD official languages (English and French) and knowledge of the other, with a commitment to reach a good working level.
• Knowledge of other languages would be an asset.

Core CompetenciesStaff in Executive Leadership are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes at level 3:

• Vision and Strategy;
• Enable People;
• Ethics and Integrity;
• Collaboration and Horizontality;
• Achieve Results;
• Innovate and Embrace Change.

To learn more about the definitions for each competency, please refer to the .Additional InformationClosing Date

• This vacancy will be filled as soon as possible, and applications should reach us no later than midnight, 26 June 2025 (Paris time).

Contract DurationThree-year fixed term appointment, with the possibility of renewal.What the OECD offers

• Depending on level of experience, monthly salary starts at EUR 14 027.14, plus allowances based on eligibility, exempt of French income tax.

to consult the Staff Regulations applicable to officials of the OECD. Please note that from 1 July 2025, all Official appointments will be made under the . to learn more about what we offer and why the OECD is a great place to work. to browse our People Management Guidebook and learn more about all aspects relating to people at the OECD, our workplace environment and many other policies supporting staff in their daily life.The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates [who are nationals of ]*, irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.

Expected salary

€14027.14 per year

Location

Paris

Job date

Sat, 24 May 2025 22:50:19 GMT

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