Health Care Support Worker / Community Mental Health Team

Job title:

Health Care Support Worker / Community Mental Health Team

Company:

NHS

Job description

To provide physical and psychological care to service users in accordance with the specified plan of clinical care and in line with the recovery model to service users who live in any part of the catchment area. To carry out duties as designated by the team leader. To provide support to the person responsible for the clinical care of the service user. To accurately record service user information. To provide support to relatives/carers. To provide support to nurses in the depot/Clozapine Clinic (including phlebotomy).Main duties of the jobTo record all contacts with service users using the electronic record-keeping system, To ensure effective communication with service users, relatives and carers, visitors, staff and others, To ensure that all communication is within the boundaries of service user confidentiality and to seek guidance when unsure, To exchange factual information with service users using persuasion, tact, reassurance, empathy and acknowledging barriers to understanding. To document information to support mental state examination. To ensure that any information related to service users or other personal safety is communicated immediately to senior team members.About usHampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.Date posted02 January 2025Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year Based on full time hoursContractPermanentWorking patternFull-timeReference number348-MNH-6967Job locationsThe Bridge Centre (Basingstoke)New RoadBasingstokeHampshireRG21 7PJJob descriptionJob responsibilitiesFurther information about the Trust and this role can be found on the Job Description and Person Specification document attached.We are happy to talk Flexible Working – all requests for flexible working options can be discussed as part of the interview process.It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone — if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team — detailed in the advert. The Trust will seek to resolve this issue wherever possible. Job descriptionJob responsibilitiesFurther information about the Trust and this role can be found on the Job Description and Person Specification document attached.We are happy to talk Flexible Working – all requests for flexible working options can be discussed as part of the interview process.It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone — if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team — detailed in the advert. The Trust will seek to resolve this issue wherever possible.Person SpecificationQualificationsEssential

• Literacy and numeracy skills
• Previous mental health experience
• Basic computer skills
• Must be able to type
• Access to a vehicle for work purposes.

Desirable

• NVQ 2/3 or equivalent

Person SpecificationQualificationsEssential

• Literacy and numeracy skills
• Previous mental health experience
• Basic computer skills
• Must be able to type
• Access to a vehicle for work purposes.

Desirable

• NVQ 2/3 or equivalent

Expected salary

£24071 – 25674 per year

Location

Basingstoke, Hampshire

Job date

Sat, 04 Jan 2025 01:18:25 GMT

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