Helpdesk Coordinator

Job title:

Helpdesk Coordinator

Company:

Jones Lang LaSalle

Job description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Supporting and providing high level assistance to customers (via all communication channel personally, via e-mail, lync.)

• Responding to queries via chat, email, or phone
• Sending and receiving of business packages delivered by courier services
• Tracking of couriered items, informed and feedback to end-users
• Receiving the incoming private parcels for Partner employees delivered by courier services
• Handing out business packages and distributing them to the receiver
• Registering and administrating mails and packages as Partner requested
• Preparing and sending reports requested by the Partner of the registered items by the deadline
• Printing FedEx delivery notes, shipments packaging, shipping
• Managing the handout and handback process of the company devices, reporting the stock management in the manner requested by the Partner by the deadline (mobile devices for new joiners and leavers)
• Receiving and distributing the employee benefits insured by the Partner related to motivation systems (vouchers, cards, christmas presents etc.)
• Collecting, sorting and delivering internal and external mails
• Event support (supervising, quality management and logistic)
• Performing daily site inspection
• Managing and registering the complaints by the end-users of the Partner on the maintaned channels (helpdesk, MS Teams, Workplace central mail account)
• Providing cost effective reprographic, printing and graphic art service

Other responsibilities:

• Substituting the Mailroom Operator

Requirements, skills:

• Capable to multitasking
• Good teamplayer
• Good Customer Service Skills,
• Ability to communicate effectively to help customers (strong communication and customer focus)
• English on advance level
• Patient, open personality
• Hungarian language – at mother tongue level
• English language – fluent

Location:On-site –Budapest, HUNIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Expected salary

Location

Budapest

Job date

Wed, 23 Jul 2025 22:23:40 GMT

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