Job title:
HR Manager (English Speaker – Call Center/BPO/SSC)
Company:
SpotOn TA
Job description
SpotOn TA was founded to help people find their dream job, and help employers find the right candidates.spotonps.plHuman Resources Manager – English Speaker – Call Center/BPO/SSCOffice Based – Krakow, Poland*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.Salary: Kindly share your salary expectations.Client: BPO CompanyOffice Based – Krakow, PolandThe RoleHuman Resources Manager – English Speaker – Call Center/BPO/SSCOffice Based – Krakow, Poland*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.Salary: Kindly share your salary expectations.Client: BPO Company.Job DescriptionAs an HR manager, you will provide regular updates and reports to leadership on project and initiative progress.Detailed Duties and Responsibilities
- Ensure compliance with relevant employment laws, regulations, and company policies.
- Offer guidance and expertise in employee relations, policy application, and workplace best practices.
- Continuously evaluate and improve organizational processes and overall business performance through observation and analysis.
- Support cross-functional teams and manage multiple tasks, focusing on minimizing employment-related issues and risks.
- Provide regular updates and reports to leadership on project and initiative progress.
Ideal ProfileTargeted Qualifications
- Fluency in English Language, C1 level or Higher.
- Proficiency in Polish langauge or another European language will be considered a plus.
- Excellent communication and negotiation skills.
- Knowledge of employment legislation and experience with enterprise or collective labor agreements.
- Min. of 3 year of experience in Human Resources or a related field.
- Strong attention to detail.
- Proficiency in using Human Resource Information Systems (HRIS) and recruitment tools.
- Adaptable and capable of thriving in a fast-paced, dynamic environment.
- Experience working in a high-volume or fast-paced environment such as BPO, shared services, or similar industries.
- Strong skills in data interpretation and reporting to support decision-making.
- Demonstrated leadership experience with a strong people management focus.
- Ability to mentor and motivate team members to foster a positive and productive work environment.
Interpersonal Skills
- Communicative, Speak and/or write well and get your ideas across to others easily.
- Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
- Confident, Pleasant, Energetic, Helpful, Trustworthy
- Efficient, Perform tasks in the fastest and simplest ways that they can be done.
- Organized and punctual, put things in order so that they run smoothly and are always on time.
- Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
- Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
- Precise, Make sure that things are done accurately, correctly, and exactly.
- Willingness to acquire new knowledge.
- Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.
Offer & Benefits
- Salary: Kindly share your salary expectations.
- Office Based – Krakow office.
- Medical Insurance.
- Sports card.
- A global team committed to the company values.
- A dynamic work environment in a dynamically international company.
What’s on Offer?
- Opportunity within a company with a solid track record of performance
- Leadership Role
- Fantastic work culture
Expected salary
Location
Kraków, małopolskie
Job date
Thu, 26 Jun 2025 01:14:25 GMT
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