HR Operation Manager

Job title:

HR Operation Manager

Company:

efficy

Job description

Large company with great ambitions and close relationsefficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service, and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.Founded in 2005 and headquartered in Brussels, efficy’s around 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Warsaw, Hong Kong, or remotely.Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.A unique work experience & company cultureWe want our employees to thrive in their daily lives, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots more. Communication is informal, and your colleagues are only a short call away.Your ImpactThe HR Operation Manager is responsible for leading and optimizing HR operational functions across the Nordics, Benelux, and France regions. This includes payroll, personnel administration, travel management, office management, and car fleet management. By driving efficient processes, ensuring compliance, and fostering a high-performing team of HR Officers and Office Managers, the role aims to deliver best-in-class support for employees and managers while aligning with the company’s overall HR strategy.Key ResponsibilitiesLeadership & Team Management

• Lead, mentor, and develop a team of HR Officers and Office Managers to ensure effective service delivery across all regions.
• Monitor team performance, set clear objectives, and foster a culture o accountability and excellence.
• Act as a point of escalation for complex issues within the team, providing guidance and solutions.

HR Operations

• Own the end-to-end payroll process, ensuring timely and accurate processing in compliance with local regulations.
• Oversee personnel administration, ensuring employee data integrity, contract management, and adherence to legal requirements.
• Maintain and improve HR systems and tools, ensuring efficiency and data accuracy.

Travel and Office Management

• Oversee travel management processes to ensure cost-efficiency and employee satisfaction.
• Supervise office management activities, including facilities management, meeting logistics, and office supplies, to maintain smooth operations across locations.

Car Fleet Management

• Manage the company’s car fleet across all regions, ensuring effective policy implementation, cost control, and compliance with regulations.

Policy Implementation & Compliance

• Ensure alignment of regional HR operations with global and local policies.
• Collaborate with external partners to ensure compliance and optimize services in payroll and other HR operational areas.

Continuous Improvement

• Identify and implement opportunities to enhance efficiency, streamline processes, and improve service quality across all HR operational functions.
• Lead or contribute to HR-related projects and initiatives that support the company’s growth and transformation objectives.

About YOU

• Over 5 years of experience leading, mentoring, and developing diverse teams of HR professionals and operational staff, fostering accountability, excellence, and a culture of continuous improvement across regional and global functions.

• Holds a Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field
• Expertise in managing end-to-end payroll processes, personnel administration, and employee data systems, ensuring efficiency, accuracy, and compliance with local and international regulations.
• Skilled in managing travel, office operations, and car fleet logistics, driving cost efficiency and operational excellence while enhancing employee satisfaction.
• Fluent in Dutch, English and French.
• People Management skills.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.

We offer YOU

• A competitive salary package with a bonus system
• A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen
• High flexibility and hybrid work is part of our DNA
• State-of-the-art offices with our unique co-living-co-working concept where teamwork is the norm
• International growing opportunities and internal mobility
• Events: team lunches, after work, sports, trips
• Learning opportunities: languages, tech, product, sales techniques, leadership

Do you have questions about this position? Please contact jobs@efficy.comFind more jobs at .efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you—well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!Disclaimerefficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.

Expected salary

Location

Kraainem, Brabant Flamand

Job date

Sat, 25 Jan 2025 01:10:16 GMT

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