Hydro Service Manager

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Job Description Summary

The Hydro Services Manager will drive services activities for hydropower plants in the nominated region. It includes proposal development and execution of services transactional works.

Services Transactional works include maintenance, repairs and upgrades, condition assessment, technical assistance, spare parts and training for Hydro Turbines, Generators, Gates, Control systems and governors, auxiliaries and balance of plant.

Job Description

GE’s Hydro Turbines and generators represent more than 25% of the total installed capacity worldwide with 4000 employees present in more than 30 countries. Our portfolio of solutions for hydropower generation includes the broadest range of hydro solutions and services: from water to wire, from individual equipment to complete turnkey solutions, for new plants and the installed base.

When it comes to Inclusion & Diversity standards, roles are accessible for everyone and can be adjusted depending on the disability.

Roles & Responsibilities:

The Hydro Services Manager is at the cross road of technical expertise, site works including EHS, project management, and commercial awareness.

As the Hydro Services Manager , you will:

  • Develop strong relationship with hydro power plant maintenance teams and understand assets, maintenance needs and budget, and upcoming outages schedules.
  • Actively visit customer’s plants, participate in customer meetings, detect and connect customer needs with our products’ available options and solutions
  • Deliver timely / accurate responses to customer technical inquiries including technico-commercial offers
  • Provide hands on technical support to customers and field teams for general services and specific upgrades
  • Project Execution: Lead the execution (incl. site activities and project reviews with customers) with respect to EHS, time, quality, cost commitment and drive variation orders in cooperation with engineering, supply chain and site teams. Run the project financials (sales milestones and cash, risk & opportunities)
  • Ensure Customer Relationship Management tool (CRM) accuracy
  • Identify required suppliers in the plant area and build a case to develop suppliers with sourcing team.

Required Qualifications:

  • Bachelor’s Master’s Degree in Electrical, Mechanical, or Industrial Engineering from an accredited university or college
  • Proven experience in a Hydro Business related technical role involving Engineering/Procurement/Construction phases.
  • Ability to read and interpret RFQ, mechanical/electrical/hydraulic drawings and systems
  • Minimum of 3 years of commercial experience interacting with customers and delivering proposals
  • Fluent in English
  • Ability and willingness to travel to French sites mainly, up to 30% of the time

Desired Qualifications:

  • Master’s Degree in Engineering is a strong plus
  • Entrepreneur mindset and team player attitude
  • Strong analytical skills with the ability to do Root Cause Analysis (RCA) to understand and resolve problems
  • Strong knowledge of / experience with MS Office (Excel, Word, and PowerPoint)

Additional Information

Relocation Assistance Provided: No

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