Icelandic Customer Service Representative – Travel Industry

Job title:

Icelandic Customer Service Representative – Travel Industry

Company:

DailyStaffWorks Worldwide

Job description

If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you!Job responsibilities:As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service.Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.Requirements

  • Icelandic: C2 level and advanced English
  • Excellent communication and inter-personal skills both written and spoken
  • User friendly PC skills: Office 365, CRM Database, and other internal platforms.
  • A problem-solving and solution-driven mentality
  • A positive, motivated mindset that will help you deal with some tricky customer problems.
  • Goal-oriented work approach
  • An open mind to changing priorities and business processes.
  • Affinity with Accommodation platforms
  • Experience within customer service or contact center environments will be valued.
  • Availability to work from the office and from home (within 100km from the office)

BenefitsContract:

  • 38,5h/week (Monday to Sunday).
  • Available shift: 15:00-23:00h
  • Temporary Contract.

Benefits:

  • Feel Good – program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
  • Free private health insurance if interested when getting a permanent contract.
  • Flexible remuneration in nursery school transport if interested after probation period.
  • A multicultural and international working environment
  • Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)
  • Free coffee every day and free fruit once a week
  • Be part of an exciting industry leading department with great opportunities to learn and grow your career
  • 3 weeks of Initial training and continued personal coaching

Expected salary

Location

Barcelona

Job date

Fri, 14 Mar 2025 23:28:33 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.

yonnetim

Published by
yonnetim
Tags: service

Recent Posts

Apprentice – Customer Service

Location: Chester (CH1) - Cheshire, North West, United Kingdom Salary: Competitive Type: Permanent Main Industry:…

39 minutes ago

Apprentice Chef

Location: Ely (CB7) - Cambridgeshire, East Anglia, United Kingdom Salary: Competitive Type: Permanent Main Industry:…

2 hours ago

Accountant

Location: Tangipahoa Parish, Louisiana, United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Accountancy Jobs…

2 hours ago

Analyst Associate

Location: Arkansas, United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Secretarial, Office & Administration…

3 hours ago

Architectural Technologist

Location: Godalming (GU8) - Surrey, South East, United Kingdom Salary: £35000 - £42000 per annum…

4 hours ago

Assembler

Location: United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Electronics Jobs Other Industries &…

5 hours ago
If you dont see Apply Button. Please use Non-Amp Version