Imaging Application Support

Job title:

Imaging Application Support

Company:

NHS

Job description

The Radiology Department forms a large part of the diagnostic imaging services available to the Trust, which undertakes a variety of examinations to aid in the diagnosis and treatment of both primary and secondary care patients. Imaging services are multifaceted and include elements of booking and administration, imaging, reporting and storage and dissemination of results. Diagnostics are central to most care pathways, and deal with both high volume and specialised imaging studies. Due to a system wide approach to imaging including tertiary centres, networking of imaging data and its accessibility for efficient care are critical elements. The diagnostic portfolio includes working with other imaging areas outside Radiology where there is a requirement for project or systems expertise.Main duties of the jobThe role is required to provide operational support to clinical services by means of bespoke IT systems and processes that the clinical and administrative teams follow as part of the imaging pathway, both within Radiology and in other imaging based areas. The role will be required to support related system changes and projects which are designed to maximise the efficiency of the clinical services, and to ensure systems are fit for purpose. There will be elements of user training to deliver, user access to maintain, and management of day to day transactions of imaging between Trusts.The role is a full time position offering 37.5 hours per week. This will be primarily based between Monday to Friday, with the requirement of flexibility of evening and weekend work as and when required. The role may require participation in an on-call system as part of a rotation.About usThe James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.Like all hospitals, we face a challenging future, but we are ready to make the bold decisions so that we are at the forefront of innovative working practices. Our services have to be safe and also represent value for money. Our staff will work in creative ways, using advances in technology to their full potential and to eliminate waste that adds no value to patient care.DetailsDate posted10 June 2025Pay schemeAgenda for changeBandBand 3Salary£24,625 to £25,674 a year paContractPermanentWorking patternFull-timeReference number177-EMER-7190961Job locationsJames Paget University Hospitals NHS Foundation TrustLowestoft RoadGorlestonNR31 6LAJob descriptionJob responsibilitiesThe Job Description is attached to the vacancy. Please review for details of the main duties and responsibilities of the role, to assist with completion of application. Job descriptionJob responsibilitiesThe Job Description is attached to the vacancy. Please review for details of the main duties and responsibilities of the role, to assist with completion of application.Person SpecificationEducation & QualificationsEssential

• GCSE’s in English and Mathematics or Grade C or above (or equivalent)
• Relevant IT related qualification (Minimum GCSE, BTEC, NVQ or equivalent)

Desirable

• Qualification or course in another relevant area (such as leadership or projects)

Experience & KnowledgeEssential

• Previous experience working with clinical based IT systems
• Previous experience of performing IT systems training within the workplace

Desirable

• Knowledge of diagnostic imaging workflows
• Previous experience of performing maintenance or configuration of diagnostic imaging systems

Skills, Abilities & CompetenciesEssential

• Good level of verbal and written communication skills
• Good literacy and numeracy skills
• Ability to produce and maintain good standards of documentation
• Ability to demonstrate good IT / keyboard skills
• Ability and desire for continual learning
• Understanding of legislation for confidential information / data protection
• Ability to work well within a team both in a lead role and following instruction
• Ability to deliver training at a level appropriate to the audience
• Well organised and able to work to deadlines
• Confident in communicating with and assisting all levels of staff
• Flexibility to work on call rota and extended hours (including 7 day working)

Behavioural QualitiesEssential

• Collaboration – Work positively with other to achieve shared aims
• Accountability – Act with professionalism and integrity, delivering what we commit to, embedding learning when things do not go to plan
• Respect – Are anti-discriminatory, treating people fairly and creating a sense of belonging and pride
• Empowerment – Speak out when things do not feel right, we are innovative and make changes to support continuous improvement
• Support – Are compassionate, listen attentively and are kind to ourselves and each

Person SpecificationEducation & QualificationsEssential

• GCSE’s in English and Mathematics or Grade C or above (or equivalent)
• Relevant IT related qualification (Minimum GCSE, BTEC, NVQ or equivalent)

Desirable

• Qualification or course in another relevant area (such as leadership or projects)

Experience & KnowledgeEssential

• Previous experience working with clinical based IT systems
• Previous experience of performing IT systems training within the workplace

Desirable

• Knowledge of diagnostic imaging workflows
• Previous experience of performing maintenance or configuration of diagnostic imaging systems

Skills, Abilities & CompetenciesEssential

• Good level of verbal and written communication skills
• Good literacy and numeracy skills
• Ability to produce and maintain good standards of documentation
• Ability to demonstrate good IT / keyboard skills
• Ability and desire for continual learning
• Understanding of legislation for confidential information / data protection
• Ability to work well within a team both in a lead role and following instruction
• Ability to deliver training at a level appropriate to the audience
• Well organised and able to work to deadlines
• Confident in communicating with and assisting all levels of staff
• Flexibility to work on call rota and extended hours (including 7 day working)

Behavioural QualitiesEssential

• Collaboration – Work positively with other to achieve shared aims
• Accountability – Act with professionalism and integrity, delivering what we commit to, embedding learning when things do not go to plan
• Respect – Are anti-discriminatory, treating people fairly and creating a sense of belonging and pride
• Empowerment – Speak out when things do not feel right, we are innovative and make changes to support continuous improvement
• Support – Are compassionate, listen attentively and are kind to ourselves and each

Expected salary

£24625 – 25674 per year

Location

Norfolk – Suffolk

Job date

Thu, 12 Jun 2025 02:00:45 GMT

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