Information Governance Officer

University of Derby

Job details


Legal, Governance and Assurance Services

Responsible to

Assurance Manager


Kedleston Road, Derby Campus


£26,363 to £28,827 per annum (For exceptional performers, there is scope for further progression up to £32,838 per annum).

Closing date

Tuesday 21 November 2023

Contract type


Post type




About the role

Legal, Governance, and Assurance Services is seeking to recruit an experienced Information Governance Officer. This is an established role covering both Freedom of Information and Data Protection work.

You will be responsible for ensuring the University’s compliance with the Freedom of Information Act and Environmental Information Regulations. With detailed knowledge of the UK GDPR, they will compliantly manage data subject rights requests, in particular, requests made by students, employees, and other stakeholders for copies of their personal data.  You will also guide and advise colleagues in areas such as privacy notices, data protection information assessments, and data sharing agreements. 

The role will be fast-paced and involve regular liaison with colleagues in all areas of the University. The ability to write clear, accurate, and customer-focused communications is an essential part of the role.  As well as having in-depth knowledge of the relevant legislation and experience in dealing with personal and confidential data, you will demonstrate excellent organisational skills, the ability to negotiate and influence, and exceptional attention to detail.

For further information and informal enquiries regarding the role, please contact Helen Dobbins, Assurance Manager via [email protected] .

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via [email protected]

Principal accountabilities

  • Co-ordinate the response to requests under information legislation to ensure that the University meets its legal obligations in an appropriate, complete and timely manner, including monitoring deadlines, liaising with and sourcing material from relevant colleges or departments, photocopying and redacting responses.
  • Process core University records by creating paper and electronic folders, filing, retrieving, relocating and destroying information in accordance with University records management procedures
  • Maintain and quality assure the University’s publication scheme in accordance with written procedures, to ensure that appropriate and complete information is published in line with the University’s statutory obligations, that website links work and that information is published to the timetable specified in the scheme.
  • Organise internal and external meetings, events and training courses relating to Freedom of Information (FOI) and Data Protection (DPA)
  • Co-ordinate, advise and support networks of staff responsible for data protection, freedom of information and related matters in colleges and departments. Identify any additional training required by departments/colleges in relation to FOI, DPA or Information Security awareness.
  • Maintain and review the University’s system for answering external queries about its information as required by the appropriate information regulations
  • Keep up to date with legal and regulatory aspects of information management, including case law and good practice in the sector.
  • Provide statistical information about FOI and DPA to management as requested.
  • Providing advice and support to colleagues and clients in a friendly and helpful manner;
  • To ensure clear, effective and timely communication as appropriate from the LGAS department to its internal and external stakeholders.
  • Contributing to the success of the team by being an active team member including organising, attending and participating in team meetings, and training events as appropriate.
  • To adopt the University’s Core Values and Underpinning Behaviours
  • Undertaking any other duties as may be required by the Data Protection Officer and Assurance Manager.
  • The post-holder may be required to undertake other duties commensurate with the level and skills/qualifications of this role.

    Person specification
    Essential Criteria

    • HND qualification or equivalent professional experience


    • Proven experience of working in a busy office/administration environment within the Information Governance field; or in a similar role
    • Experience of managing own time/ planning, scheduling and prioritising work to resolve problems and queries
    • Experience of producing operational/high-level written communication and complex reports that are well structured, grammatically sound and accurate.
    • Experience of working effectively and developing a range of organisational procedures

    Skills, knowledge & abilities

    • Ability to manage information from multiple areas and the ability to work with diverse partners (both internal and external) in order to coordinate activities
    • An appropriate level of digital capability e.g., can use high level functions on email/databases/word processors/spreadsheets
    • Ability to maintain regular, open dialogue that engages and connects individuals and teams with organisational priorities using a variety of mode
    • Acting as a trusted advisor to leaders and professionals on matters of Information Governance.
    • Ability to operate independently and set high standards for self and others i.e. attention to detail and a methodical work approach, as well as the flexibility to prioritise conflicting demands and unforeseen problems, in pressurised and challenging times.
    • Ability to write clear, accurate, and customer-focused communications

    Desirable Criteria

    • FOI related qualifications


    • Experience within the sector/understands the demands of a HE administration service.

    Skills, knowledge and abilities

    • Ability to proactively initiate change to streamline inefficient processes and make them more efficient.


    As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

    Find out more about pay and benefitsFind out more about pay and benefits

    How to apply

    You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.

    • Apply online Apply online
    • Continue application Continue application
    • Advice on completing your applicationAdvice on completing your application

    If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at [email protected] .

    Please note all applications must be submitted online by Midnight GMT on the closing date of the vacancy.

    Important information

    Please note that unfortunately, this role will not attract sufficient points to obtain a sponsored Skilled Worker visa under the UK Visas & Immigration points based immigration system; however, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route..

    Please consult the Home office website for further information.

    Equity, diversity and inclusion

    The University of Derby is committed to promoting equity, diversity and inclusion. However you identify, we actively celebrate the knowledge, experience and talents each person brings. Our students come from a wide range of backgrounds; therefore we are particularly interested to hear from applicants who will help our leaders and teams be more reflective of our student population.

    A university that celebrates youA university that celebrates you

    Further details

    Download Information Governance Officer job descriptionDownload Information Governance Officer job description

    Why join Derby?

    Challenging, interesting and constantly changing, the University of Derby is an extraordinary place to learn and an incredibly rewarding place to work.

    Find out more about working at the UniversityFind out more about working at the University

    We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

    View or Apply
    To help us track our recruitment effort, please indicate in your cover/motivation letter where ( you saw this job posting.

    Job Location