Inside Sales Coordinator in Auvergne-Rhone-Alpes, France

We are looking for a talented Inside Sales Coordinator to join our team specializing in Sales for Cummins in Auvergne-Rhone-Alpes, France.

In this role, you will make an impact in the following ways:

• Manage the back-office operations for the Sales Aftermarket Team, including verifying information on sales orders for key overseas accounts and ensuring smooth execution of these orders.

• Coordinate with customers to arrange shipment pickups once orders are complete, sharing necessary details and invoicing with accurate VAT information and export requirements.

• Prepare and upload required documentation to customers’ web platforms and issue necessary export documents while adhering to export customs regulations.

• Create credit notes for commercial gestures, product returns, or rental part returns (PGR), ensuring accuracy and customer satisfaction.

• Validate packing lists, process orders, and send order acknowledgments (AR) to clients as part of the key account management process.

• Provide administrative and sales support for exports, ensuring compliance with incoterms, payments, packaging requirements, and delivery timelines.

• Handle operational documents (OD) and work orders (WO), and maintain detailed records in pricing/ordering spreadsheets.

• Generate and manage proforma invoices, export documentation, and follow up on VAT exemptions for export customers, especially key accounts.

Qualifications

Education/ Experience:

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

• Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience.

Responsibilities

To be successful in this role you will need the following:

• Highly efficient, well-organized, and fluent in English with export experience; excels in coordination, communication, and reactivity.

• Proven ability to adapt quickly and follow established processes, with experience in an international organization, embodying a customer- and team-focused approach aligned with world-class values.

• Demonstrates action-oriented behavior by embracing new opportunities and challenges with urgency, energy, and enthusiasm.

• Strong collaborator with the ability to build effective partnerships and deliver solutions that align with shared objectives.

• Customer-focused professional, skilled in developing clear, audience-specific communications and maintaining strong customer relationships.

Job Sales

Organization Cummins Inc.

Role Category Hybrid

Job Type Office

ReqID 2407137

Relocation Package No