Internal Fraud Manager

Job title:

Internal Fraud Manager

Company:

Hastings Direct

Job description

Job Title – Internal Fraud ManagerLocation – Leicester or Bexhill (approx. 2 days per month in the office or ad-hoc where required)Welcome to Hastings Direct – Pam Angel – HR DirectorWe’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you.Role overviewThis role is responsible for identifying potential threats against the company from internal factors and developing/deploying strategies and effective controls to mitigate those threats. You’ll also be responsible for investigating internal fraud events or any other incidents.Job details – you’ll need to have demonstrable experience in:Identifying opportunities where internal fraud risk exists with recommendations of mitigation via controlsInvestigating fraud, other financial crime, data breach events, as well as screening and vetting incidents as directed by HRReporting to the Internal Fraud Incident Team and the Internal Fraud Committee of all internal fraud incidents, prevention activity and perceives risks and control statusManaging the internal fraud team with their investigations, intelligence searches, reviews and contact controller functionProviding training and guidance to colleagues to prevent internal fraud, promoting a fraud aware culture, and encouraging management reporting, escalation and whistleblowingManaging counter fraud exception reports that identify potential fraud flagsEssential skills/experience:Experienced incident investigator (within internal fraud) with previous interviewing skillsStrong knowledge of intelligence systems, risk management procedures and overall good knowledge round payments processesKnowledge of Guidewire Policy, Billing, Claims Centre and GW Contact Manager beneficialThe interview processOur interview process involves the below:Recruiter screening call1st stage interview with hiring leader2nd interview with hiring leaders leaderAs a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers websiteRegrettably we are unable to offer sponsorship for this role.Benefits: in addition to a competitive salary and £5k car allowance you will also receive…Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detailCompetitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonusPhysical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seenFinancial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing supportMental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needsThere’s more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:

Expected salary

Location

Bexhill-on-Sea, East Sussex

Job date

Fri, 09 May 2025 03:30:57 GMT

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