Internship – GenAI chatbot tester
Proximus
Who we areWe are a Telecom & ICT company operating in Belgium and on the international markets, providing services to consumers, businesses and the public sector.Our advanced interconnected fixed and mobile networks offer access anywhere and anytime to digital services and data, as well as to a broad offering of multimedia content. We invest in future-proof networks and innovative solutions, creating the foundations for sustainable growth.Proximus strives to bring people closer together. That’s the foundation of everything we do. But there’s so much more we do so people can live better and work smarter!Your internshipWithin the HR department, you will join the HR communications team. The months prior to your arrival, a new internal AI-chatbot will have been launched. And it’s your responsibility to x-ray him daily. Your main task is to test on a continuous basis and improve where possible.An average day at the (mainly remote) office will be focused around testing the new GenAI based chatbot for HR. Based on the OpenAI engine, the bot can answer all types of HR questions. It’s your task to find imperfections and increase performance.
As your challenge will to streamline the output and the improvement of the job, your main tasks will consist of:
Creating/updating the benchmark dataset, which we use to measure the quality of Yoda “objectively”)
Reviewing the questions posed by employees and the scores, and selecting useful questions for the benchmark question set
Reviewing the automatically generated questions and selecting useful ones for the benchmark dataset in the same way
Optimizing the content for Yoda (based on employee scores and automatic tests).
In other words…Testing the bot extensively yourself and structuring your testing methods in the most efficient way
Ensuring follow-up of your output and engaging with the content stakeholders in such a compelling way, they update their own content swiftly, based on your results.During this internship you will work partially at Proximus headquarters, partially at ADA’s headquarters and partially remote!Your profileYou are either a specialist in AI, or in HR. Offcourse with a natural interest in everything AI, everything digital, reporting and genAI chatbots. Your English is preferably impeccable. Your level of study is not important is. It’s your growth mindset and think possible attitude that we’re looking for!Our offerWe are not offering you an internship; we give you the opportunity to participate in the digital transformation of Proximus. It’s the perfect chance to put your learnings in practise & confront them with the greatest experts & specialists in their domain. You will be part of a supportive team & follow a track that includes didactic components.Joining us means that you will be exposed & have access to top-notched tools & technologies.
It’ a great entry point. From there, you will be able to build your own career & carry on the experience after your graduation.
If you want to know how you can change your future, contact us.Internships must last at least 3 months, are unpaid & part of your academic curriculum.
Bruxelles
Thu, 08 May 2025 22:25:12 GMT
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