IT Delivery Support Officer (Internal Only)
University College London
About usThe Information Services Division (ISD), comprising 280 staff, exists to support and enhance learning, teaching, research and associated administrative processes at UCL, and to contribute to the development of UCL policy in these areas.ISD provides a wide range of information and technology related services to the University these are divided between three main areas of activity: i) shared services groups ii) customer facing groups and, finally, iii) two groups focused on delivering world class IT support for Research and for Teaching & Learning.About the roleThe Delivery Support Team assists with the support, coaching and enablement of agile teams and workstreams, typically to assist with the delivery of a specific product (service) or transformation via a multi-disciplinary, highly skilled team.The Delivery Support Officer provides services to delivery in three primary models:
From time to time, the Delivery Support team may also offer support to the other members of the broader ISD group. The post holder may also be required to provide cover for other members of the Delivery Support team.About youEssential experience / skills:
Desirable:
What we offerAs well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
Visit to find out more.Our commitment to Equality, Diversity and InclusionAs London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.Available documents
North West London
Fri, 13 Dec 2024 01:43:38 GMT
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