IT Services Analyst

Job title:

IT Services Analyst

Company:

Diebold Nixdorf

Job description

Job Description:Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.As a IT Services Analyst you will be required to understand and prioritize business needs, analyze systems and processes and advice on best practices. You will also identify, design, and implement trends to improve current solutions and overall IT efficiency for both internal and external stakeholders. You will be forward-thinking with good analytical and problem-solving skills.You are responsible for

• Designing, configuration and testing structure and operational models for existing and new customers
• Developing, implementing, and maintaining business rules
• Assisting with installation and configuration ATM’s and other self-service checkout devices into our internal monitoring systems
• Implementation and transition of new service solutions in an efficient and effective manner with the emphasis on service excellence and successful first-time delivery
• Continuously monitor the performance of those systems, devices and services
• Continuously improve system and process capabilities across the business
• Assisting with deployment of small/mid-scale applications and architecture projects
• International cooperation with operation teams and solution architects
• Document new solutions and processes

Required qualifications

• Professional experience with Microsoft Windows and Linux related technologies (operating system and application level)
• Ability to analyze backend services and use commands
• Experience with monitoring tools
• ITIL knowledge
• Ability to communicate in English on fluent level- at least B2

We offer

• Contract of employment
• Training from the first day of work
• Hybrid model work
• Insight and Knowledge of cutting-edge technologies
• Various options for personal development (career paths, internal recruitment, training, assisting ad hoc projects etc.)
• Possibility to use foreign languages daily
• Teamworking and supportive atmosphere
• Life insurance, private medical care, Multisport card
• 26 days of holiday regardless of seniority

More about usWe have 23 000+ great colleagues in 130+ countries around the world creating technologies of the future, together.Supportive company culture combined with internal training and technological facilities creates ideal conditions for professional development of each employee, meaningful and responsible work focused on the daily needs of our customers and, last but not least, opportunity to balance personal and professional life.*Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.*** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes.**We are a global company operating in multiple locations and entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found#LI-RD1#LI-Hybrid

Expected salary

Location

Warszawa, mazowieckie

Job date

Fri, 11 Apr 2025 23:27:16 GMT

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