IT Support Specialist

Job title:

IT Support Specialist

Company:

Allianz

Job description

About the JobAs an IT Support Specialist, you will play a key role in providing comprehensive administrative and technical support to the department, assisting the department lead, team leads, and project managers. Your responsibilities include managing contracts, software licenses, and disk space, as well as updating and managing Microsoft SharePoint and Teams sites. You will prepare booking objects, release timecard postings, create resource plans, and handle various requests in ServiceNow. Additionally, you will translate documentation and participate in organizational meetings, ensuring smooth and efficient department operations.What you do

• Manage the entire contract lifecycle, from creating RFPs to approving invoices, ensuring smooth contract operations
• Oversee software license management, including needs and usage analysis, cost control, and comprehensive reporting
• Handle disk space management, conducting demand and usage analyses, cost control, reporting, and processing change requests
• Update and manage the department’s Microsoft SharePoint and Teams sites, including migrating content from Teamspaces
• Prepare booking objects for dispatching, release timecard postings, and create resource plans in ServiceNow
• Request authorizations, submit overtime and on-call requests, and manage employee badge extensions
• Order workstation equipment for the team and track all requests until completion
• Participate in organizational meetings and translate documentation from German to English (via DeepL)

What you bring

• Coordinating and organizational talent, and time management skills.
• Relevant work experience as secretary, office administrator or administrative assistant.
• Experience with MS Office, ServiceNow and IT systems.
• Fluency in English and German (spoken and written).

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz TechnologyAllianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking, and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.D&I statementAllianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.To Recruitment Agencies:Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters.When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.Join us. Let´s care for tomorrow.You. IT62827 | Project Management | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent.

Expected salary

Location

Budapest

Job date

Fri, 20 Dec 2024 02:50:03 GMT

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