Italian Speaking Social Media Support Advisor

Job title:

Italian Speaking Social Media Support Advisor

Company:

Patrique Mercier Recruitment

Job description

Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for an Italian Speaking Social Media Support Advisor. In this role, you will play a pivotal part in enhancing the online presence and interaction of our clients. This position is perfect for individuals who are passionate about social media and have a strong commitment to delivering outstanding customer support.Responsibilities

  • Provide exceptional support to Italian-speaking users across various social media channels, addressing inquiries and resolving issues in a timely manner.
  • Monitor social media platforms for customer interactions, ensuring a swift response to comments, messages, and queries.
  • Enhance customer satisfaction by engaging with users through informative and friendly communication.
  • Collaborate with marketing and content teams to ensure messages are consistent and reflect the brand’s voice.
  • Identify patterns in customer inquiries to help inform product improvements and service enhancements.
  • Assist in developing social media campaigns and content that resonate with Italian-speaking audiences.
  • Stay updated on industry trends and social media best practices to provide informed support and recommendations.

Requirements

  • Fluent in Italian and English, with excellent written and verbal communication skills.
  • Previous experience in social media support, community management, or customer service.
  • Strong knowledge of social media platforms and their functionalities.
  • Exceptional problem-solving abilities and a customer-focused mentality.
  • Ability to work independently while managing multiple tasks effectively.
  • Familiarity with social media analytics tools is a plus.
  • Enthusiastic team player with a positive attitude and a passion for helping others.

Benefits * Competitive Monthly Salary

  • Monthly Performance Bonus
  • Fully Paid Training
  • Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  • Health Insurance
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • And Much More…

Expected salary

€16000 – 20000 per year

Location

Italia

Job date

Wed, 30 Jul 2025 22:15:48 GMT

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