Library Assistant

Library Services are seeking to appoint a part-time Library Assistant who will be based at the Pontypridd campus. The job is for 18.5 hours a week. The hours of work will be:

Wednesday afternoon 3.5 hours

Thursday 7.5 hours

Friday 7.5 hours

Library Services provides a wide range of high-quality library and information services to University of South Wales students, academics, and researchers https://library.southwales.ac.uk/

The Library Assistant role provides support, information, and informed referral to library users through face-to-face contact in the library, through email and our online chat service.

You will order and receive library resources and create reading lists for the use of students, researchers, and academic staff.

You will play a proactive role in the maintenance, development, and promotion of our print and online collections.

You will support our request services for students, researchers, and staff, ensuring that they can access learning resources in a timely and effective way, when they need it.

You will be working in a hybrid model, predominantly on campus with some home working where service needs allow, to ensure a vibrant and welcoming service for Library users.

As part of a frontline team, which delivers excellent customer service, a desire to work with library users, a commitment training and development, demonstrating high standards of customer service aligned to the USW values is essential.

For an informal conversation about this post please contact Lesley Hargraves [email protected]  

If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges. 

Discover the advantages of working with us at USW: http://tiny.cc/PSSatUSW

USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All those working at the University are expected to share this commitment.

We are committed to employing a diverse workforce and creating an inclusive environment.  Where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief.  We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.