Manager, Business Analytics & Commercial Excellence

Job title:

Manager, Business Analytics & Commercial Excellence

Company:

Gilead

Job description

For Current Gilead Employees and Contractors:Please log onto your to apply for this job.At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.Job DescriptionAt Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.Primary responsibilities

• Enables data management from internal sources (e.g. CRM, SAP, omnichannel activities etc) and external data providers, 3rd party registries, market research agencies ( e.g. Dutch and Belgian data: IQVIA, SFK, Farminform, Pharmascan etc)
• Manages data flows to / from Global data cloud solution & reporting of data / KPIs to headquarter via internal reporting systems
• Supports the definition, development and regular delivery of Market & Business KPIs, dashboards and regular reports based on multiple data sources (incl. Sales Force effectiveness, Veeva CRM/ Omnichannel engagement strategies etc) via analytical/management technics/tools
• Develops various market/ performance/ activity reports, dashboards, manages reporting systems, models, files to streamline recurring and ad-hoc analyses, KPIs tracking
• Ensures monthly performance reporting & market highlights in core therapy areas
• Creates monthly slides and ad-hoc slides in PowerPoint to support presentations of business strategy and performance
• Roll out and further improvement of Business Intelligence Tools (e.g. Tableau)
• Conducts complex analyses in market/performance/Sales Force and Omnichannel activities KPIs & measurements, business forecasts on ad-hoc and regular basis
• Liaises with internal stakeholders & work closely with Business units, Commercial Operations & Finance team members to facilitate the development of strategic targets, KPIs and segmentation tactics
• Manages CRM system as Business process owner, supports & train users and ensure data quality and timely updates, collaborates closely with Digital managers/ business teams in case of queries/ related requests
• Provides reliable and accurate analyses, actionable insights, conclusions to internal stakeholders (management and business teams) to support decision making on business strategies
• Contributes significantly to the Forecasting Budget/Latest Estimate process by owning/ running patient models and creating regular strategic forecasts in collaboration with XF teams (Marketing, Medical, MA, Finance etc) for TA markets, supports the creation of graphs, visualizations, slides and a consistent and compelling story
• Build business partnership and collaborates closely with internal stakeholders (Commercial Operations team, affiliate management team, XF Business teams, Global Analytics & Insights, IT teams HQ etc)
• Actively participates in cross-functional projects that may involve varying therapeutic areas, franchises, and/or business systems
• May participate in meetings with more senior members of the team, presenting recommendations and findings

Knowledge & skills requirements

• Relevant experience in a pharmaceutical environment
• Experience in complex data management, reporting, statistical analysis, KPIs and forecasting and patient models (3+ years)
• Ability to assume full responsibility for accuracy, reliability, and timeliness of deliverables completed through own efforts
• In-depth knowledge of relevant business software with advanced user skills and visualization skills (e.g, Tableau, Tibco Spotfire, MS Office, Veeva CRM, PowerPoint, Veeva CRM, SAP etc) are required
• Advanced Excel skills required
• Must be knowledgeable of business intelligence systems, their application within the biopharmaceutical industry, and how various systems communicate with one another
• Strong working knowledge of pharmaceutical data sources (e.g. IQVIA, SFK, Farminform, Pharmascan etc ) required
• Requires strong analytical, problem-solving, and communication skills to analyze data from multiple sources and communicate findings in a clear and organized manner
• Must have ability to use software to meaningfully portray quantitative data in graphical form and a proven track record of effectively communicating technical concepts to stakeholders
• High level resourcefulness and problem solving skills under pressure are critical to this role.
• Communication skills: must have demonstrated an ability to efficiently and productively communicate both orally and in writing
• Must be able to effectively communicate complex analytical information to non-technical members of the brand team or the senior management (KPIs, omnichannel data etc)
• Collaborative skills: ability to work productively in the team, cross-functionally
• Ability to provide high level professional support to internal stakeholders & senior managers and to establish effective working relationships with a diverse range of stakeholders is imperative.
• Demonstrate curiosity for innovation and seek for constant improvement and alternative solutions
• Fluent in English, desirable/optional Dutch & French

Desirable

• Knowledge and experience in relevant TAs (HIV, Liver diseases, Oncology)
• Experience of work in Dutch and Belgium environment with relevant data sources

Gilead Core ValuesINTEGRITY – Doing What’s RightINCLUSION – Encouraging DiversityTEAMWORK – Working TogetherEXCELLENCE – Being Your BestACCOUNTABILITY – Taking Personal ResponsibilityEqual Employment Opportunity (EEO)It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively “Gilead” or the “Company”) to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.For Current Gilead Employees and Contractors:Please log onto your to apply for this job.

Expected salary

Location

Bruxelles

Job date

Fri, 13 Dec 2024 23:07:01 GMT

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