Marketing Officer – Supporter Retention

About our Organisation

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of
human health, the environment and animal welfare. That’s because we cannot tackle these issues
in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we
support and grow the organic market, and we protect forests. We couldn’t do any of this without
our supporters, partners, donors and dedicated staff. We make a difference in the world
where it’s needed the most.

About the Opportunity

Join our ambitious fundraising team and play a vital role in looking after the engagement and
stewardship of the Soil Association Development programme. Our donors sit at the heart of our
organisation and we’re looking for someone who is passionate about donor care and storytelling
to give our supporters the best experience of supporting the Soil Association. You will provide
multi-channel marketing support and expertise to nurture, retain and develop our growing
supporter base.

About You

You will have the skills needed to engage supporters both online and offline. As well as
experience in developing supporters, in order to generate income through direct response-led
marketing. You’ll be working across multi-channel communications and share the impact of our
work through writing content to use in email newsletter and our members’ magazine.

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro
  rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with
  length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy,
  sustainable lifestyle and produce

Hours

37.5 hours per week

Permanent

Location

Bristol with hybrid working