Medical Centre Administrator

Job title:

Medical Centre Administrator

Company:

Job description

We are seeking a dedicated and hardworking Medical Centre Administrator to join our team in Newry, Northern IrelandIn this position, you will collaborate with your designated team and other associated teams to ensure the effective delivery of services to our customers.The ideal candidate will be an excellent communicator, highly organized, and capable of interacting with people in a caring, courteous, and professional manner.This is an office-based role, and occasional travel to other sites across Northern Ireland may be required.As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.Job title: Medical Centre AdministratorJob Description:What you’ll be doing:Run daily operations in the Medical Examination CentreMeet and greet all customers and stakeholdersAssist customers with completion of forms such as expense claimsPrepare medical rooms and equipment, ensuring they are ready for the Medical Practitioner and customersUpdate and maintain records by use of computer system and accurately capture and enter data on to the relevant systemsRegular telephone/email liaison with MSC – respond to all contacts from both internal & external customers made via all the available channelsProvide cover at our other medical examination centres within the regionAchieve customer and client KPI targets in relation to all contactsDeliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion.What we’re looking for:Driver’s license with access to own vehicle.Previous experience in an administrative / customer facing role, preferably in an office environmentKnowledge and experience of MS Office applicationsExcellent Customer Service skills – including telephone skills.Ability to gather relevant information from customersSuperb organizational, administrative, and planning skills.Ability to work under pressure and react effectively to emergency situations.Great attention to detail with the ability to multi-task.Excellent documentation, communication, and IT skills.Ability to travel within the area and possibly to other Capita locations.You will be required to undergo and successfully gain a BPSS security clearance check to undertake this positionWhat’s in it for you?25 days’ holiday (rising to 27) with the opportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty moreVoluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformYou’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.What we hope you’ll do next:Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.Equal OpportunitiesAt Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email or call 07784 237318 and we’ll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team –Location: Belfast, United KingdomTime Type: Full timeContract Type: Permanent

Expected salary

Location

Belfast

Job date

Wed, 11 Dec 2024 23:16:27 GMT

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