Medical Receptionist

Job title:

Medical Receptionist

Company:

NHS

Job description

Penrhyn Bay Medical Centre is a warm and friendly practice serving a population of 6000 patients. We require a practice receptionist to join our team to maintain high standards of patient care as well as carry out administrative tasks. Excellent interpersonal and communication skills and IT literacy are essential for this post, as are patient service skills. The successful candidate will enjoy working as part of a dedicated team, with the added satisfaction of working for an organisation committed to the care and well being of others.Some flexibility will be required including cover when other members of the team are on holiday. Previous experience in a GP surgery and a working knowledge of EMIS web are also desirable.The role is demanding with plenty of scope for skill developmentMain duties of the jobAble to deal with the day today running of the reception area, such as dealing with prescriptions, booking appointments, dealing with queries and scanning/coding clinical letters when required. Experience of working in primary care would be preferred but not essential as training would be given.About usPenrhyn Bay Medical Centre is a friendly practice serving a population of 6000 patients. We have a branch site situated in Deganwy. We have a team of 3 GPs, 1 Advanced Nurse Practitioners, 2 Practice Nurses, a Health Care assistant and 6 Receptionists.We all work as a team and help each other. We have a very friendly atmosphere in the workplace whilst maintaining high standards of professionalism. Automatic enrollment into the NHS Pension Scheme available.Date posted24 February 2025Pay schemeOtherSalary£12.80 an hourContractPermanentWorking patternFull-timeReference numberA1955-25-0000Job locationsPlas PenrhynPenrhyn Bay, LlandudnoConwyLL30 3EUYork RoadDeganwyConwyGwyneddLL31 9PXJob descriptionJob responsibilitiesArrive, amend and cancel patient appointments in line with practice appointments procedures Answering telephone calls, taking messages, ensuring all are actioned / redirected / documentedProduce repeat prescriptions according to practice procedures and ensure timely completion of the scripts for the clinicians on a daily basis.Responding to requests or queries for support as they arise in an appropriate and timely mannerRegistration of new patients.Fax/photocopyingEnsure up-to-date maintenance of computerised and manual filing systemsAmalgamation of new patient recordsTasks,Answer desk /phoneDeducting patientsWorkflow, Emails – action/distributeFiling/New patients notes/SummarisingGP 2 GPOpening & Closing surgeryPost – open / sortRaise blood formsBe able to cover all reception positions as necessaryProcess appointment requests for today/future appointments from patients by telephone via AskmyGP.Have working knowledge of telephone systemTeam work Job descriptionJob responsibilitiesArrive, amend and cancel patient appointments in line with practice appointments procedures Answering telephone calls, taking messages, ensuring all are actioned / redirected / documentedProduce repeat prescriptions according to practice procedures and ensure timely completion of the scripts for the clinicians on a daily basis.Responding to requests or queries for support as they arise in an appropriate and timely mannerRegistration of new patients.Fax/photocopyingEnsure up-to-date maintenance of computerised and manual filing systemsAmalgamation of new patient recordsTasks,Answer desk /phoneDeducting patientsWorkflow, Emails – action/distributeFiling/New patients notes/SummarisingGP 2 GPOpening & Closing surgeryPost – open / sortRaise blood formsBe able to cover all reception positions as necessaryProcess appointment requests for today/future appointments from patients by telephone via AskmyGP.Have working knowledge of telephone systemTeam workPerson SpecificationQualificationsDesirable

• GSCE A to C in English and Maths

Person SpecificationQualificationsDesirable

• GSCE A to C in English and Maths

Expected salary

£12.8 per hour

Location

Conwy, Conwy

Job date

Wed, 26 Feb 2025 03:31:11 GMT

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