Medical Secretary

Job title:

Medical Secretary

Company:

NHS

Job description

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the Practice multidisciplinary team (GPs, Advanced Nurse Practitioners, Paramedic Practitioners, Paediatric Practitioners, Physiotherapists & Social Prescribers).Main duties of the jobDuties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with Practice multidisciplinary team members and external agencies such as secondary care, statutory services and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).About usJoining a team of nearly 80 staff, who all like to support each other and deliver the best possible service to the patients. We serve a practice population of approximately 14,000 patients.We provide a uniform, free tea and coffee (and cake sometimes!), access to the NHS pension scheme, 6 weeks (plus bank holidays adj) per annum (pro rata), birthday as a day off, free parking, training and good craic.Please apply with CV and cover letter to:nencicb-cu.recruitment.mhs@nhs.netDate posted31 January 2025Pay schemeOtherSalary£23,327 a yearContractPermanentWorking patternFull-time, Part-time, Flexible workingReference numberA5354-25-0000Job locationsAlneburgh HouseEwanrigg RdMaryportCumbriaCA15 8ELJob descriptionJob responsibilitiesThe following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Typing letters, referrals, reports and associated documentation as required
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Managing all enquiries in an effective manner
• Maintaining an accurate referrals database
• Actioning all incoming email
• Inputting data into the patients healthcare records as necessary
• Processing referrals using the electronic referral system (ERS)
• Processing requests for information in line with referral criteria
• Coding data on the clinical IT system
• Dealing with patient enquiries appropriately
• Managing all administrative queries as necessary
• Carrying out system searches as requested
• Supporting all clinical staff with general administrative tasks as requested

In addition to the primary responsibilities, the Medical Secretary may be requested to:

• Partake in audits as directed by the Admin Lead
• Produce meeting agendas and record the minutes of meetings

Job descriptionJob responsibilitiesThe following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Typing letters, referrals, reports and associated documentation as required
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Managing all enquiries in an effective manner
• Maintaining an accurate referrals database
• Actioning all incoming email
• Inputting data into the patients healthcare records as necessary
• Processing referrals using the electronic referral system (ERS)
• Processing requests for information in line with referral criteria
• Coding data on the clinical IT system
• Dealing with patient enquiries appropriately
• Managing all administrative queries as necessary
• Carrying out system searches as requested
• Supporting all clinical staff with general administrative tasks as requested

In addition to the primary responsibilities, the Medical Secretary may be requested to:

• Partake in audits as directed by the Admin Lead
• Produce meeting agendas and record the minutes of meetings

Person SpecificationQualificationsEssential

• Educated to GCSE in Mathematics and English (C or above)

Desirable

• Trained in Medical Terminology

SkillsEssential

• Excellent communication skills (written and oral)
• Strong IT skills, including audio typing
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure

Desirable

• Clinical IT system user skills (EMIS Web)

ExperienceEssential

• Experience of working with the general public
• Experience of administrative duties

Desirable

• Experience of working in a healthcare setting as a medical secretary

Person SpecificationQualificationsEssential

• Educated to GCSE in Mathematics and English (C or above)

Desirable

• Trained in Medical Terminology

SkillsEssential

• Excellent communication skills (written and oral)
• Strong IT skills, including audio typing
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure

Desirable

• Clinical IT system user skills (EMIS Web)

ExperienceEssential

• Experience of working with the general public
• Experience of administrative duties

Desirable

• Experience of working in a healthcare setting as a medical secretary

Expected salary

£23327 per year

Location

Maryport, Cumbria

Job date

Tue, 04 Feb 2025 03:52:13 GMT

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