MELSA Officer (INT9897)

Working at Oxfam

for Oxfam Pilipinas

Philippine Nationals Only





Oxfam is a global movement of people working together to end the injustice of poverty.



Job Purpose



To work with Oxfam staff and partners in ensuring that effective and relevant monitoring and evaluation plans and systems are in place. The post will also ensure Oxfam’s accountability to all stakeholders are observed based on quality programme design. The role will support the delivery of Oxfam Pilipinas’ programs in support of its Country Strategy goals. 








Under the direct supervision of the Women’s Economic Empowerment Manager and the overall leadership of the Resilience Portfolio Manager, the MELSA Officer will be responsible for ensuring that monitoring, evaluation, learning, and social accountability systems and processes for assigned projects are in place and are implemented consistent with Oxfam standards. The position will work collaboratively with other MELSA focals and contribute to aggregate outcome-level reporting against the Country Strategy, including supporting any inter-portfolio learning, cross-cutting reporting, MELSA capability building for internal and external stakeholders, and peer-to-peer learning activities. 



Project-Level Monitoring, Evaluation, Learning and Social Accountability (MELSA) Responsibilities


  • Work collaboratively with relevant project teams and partners, facilitate preparation, implementation, and update of project-specific MELSA plans to ensure timely and effective implementation;
  • Contribute to the design and implementation of any project-related research and learning activities, including but not limited to baseline studies, learning reviews, outcome tracking, research, and evaluations;
  • Facilitate reflections among stakeholders around project results and lessons and proactively include them in business development proposals relevant to the assigned themes;
  • Develop, update, and monitor project-level context analyses, safeguards, and cross-cutting issues including but not limited to risk mitigation, safeguarding, GEDSI, and sustainability;
  • Coordinate with relevant stakeholders and assist the operationalization of MELSA team’s peer-to-peer support system consistent with the agreed rollout plans for the MELSA toolkit and the MELSA capacity building plan
  • Working with internal teams and external partners, contribute and facilitate the preparation of donor reports, learning products and research/evaluation reports to ensure they are compliant with Oxfam and donor program quality standards.
  • Maintain open communication lines with the line manager and relevant teams to elevate project-related risks and opportunities and report on implementation status in a timely and efficient manner; and
  • Under the guidance of the Oxfam MELSA team, ensure the effective operationalization of the project’s complaints and feedback system (CFS), in line with Oxfam Pilipinas’ framework, standards and with project design and contractual requirements.



Portfolio/Strategy-Level MELSA Responsibilities


  • Support the capture of knowledge from project-level MELSA and include them in the portfolio-level reporting of results and achievements against the Country Strategy
  • Contribute to the formulation of the learning agenda of assigned projects based on their Theory of Change and project design
  • Support the development, review and implementation of relevant formative and programmatic researches, and standalone research projects that contribute to the assigned portfolio’s MELSA
  • Engage and provide MELSA-related technical inputs to discussions and processes that are shaping Oxfam Pilipinas’ strategic directions, objectives, and ways of working
  • As applicable and as directed, represent Oxfam Pilipinas in external events particularly if these are relevant to the assigned portfolio or project
  • During activated emergencies and as requested, be part of the humanitarian surge capacity and fulfill MELSA-related tasks and responsibilities



Key Attributes

    • Ability to demonstrate collective leadership, program management, sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.

    • Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming and diversity for all aspects of development work.

    • Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.


Organizational Values:

  • Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions

  • Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen

  • Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.







  • Working knowledge of the development concepts and trends in gender justice including on women’s economic empowerment, food security, unpaid care and domestic work, as well as in just climate justice, humanitarian and resilience work.
  • High level of familiarity with MELSA concepts and frameworks, including feminist MEAL principles and the ability to gender analyses in MELSA-related plans and processes.




  • At least three (3) years’ demonstrated experience in performing MELSA tasks and functions preferably on gender justice programs
  • Ability to work collaboratively with a wide range of stakeholders, including community-based and people’s organizations, local women’s rights organizations (WROs), civil society groups, local government units, national government agencies, and private sector groups in performing project-related MELSA tasks and functions.
  • Demonstrated experience working on social research methodologies, including the design and conduct of mixed methods (quantitative and qualitative) approaches, use of digital platforms (e.g., Survey CTO), training, and design/facilitation of collaborative sense-making activities.
  • Displays proficiency in designing and operationalizing MELSA systems and approaches with various stakeholders



  • Strong demonstrable commitment to gender equality and application of feminist MEAL principles,
  • Possess strong interpersonal and communication (verbal and written) skills and has ability to suit messages to the audience
  • Displays initiative and the ability to work well with minimum supervision but has sound judgement to seek guidance as needed
  • Manages time well and keeps to deadlines amidst competing demands
  • Demonstrates commitment to applying and facilitating participatory MELSA approaches with project teams, implementing partners, partner communities, and other stakeholders.
  • Demonstrates collective leadership
  • Displays sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
  • Demonstrates an openness and willingness to learn
  • Commitment to Oxfam’s safeguarding policies



  • Degrees or its equivalent in Social Sciences, Women’s or Gender Studies, Development Studies, disaster risk reduction, public policy, social science research, development evaluation.
  • Experience in designing and implementing community-based/driven or project complaints and feedback systems as an integral component of project MELSA approaches , and in design/implementation of other social accountability approaches aimed at facilitating communities’ rights-claiming, promoting accountable project and public sector governance, and thus transforming unequal power relations;
  • Experience in MELSA field work especially in poor and marginalized communities, in geographically isolated and disadvantaged (GIDA) areas, and/or in conflict-affected areas





  • Required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women’s rights
  • Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles
  • Contribute positively to other cross-functional teams as appointed



Contract Length: Fixed Term (October 1, 2023-December 31, 2024)



Your commitment to Oxfam

  • Required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women’s rights
  • Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles


Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Note: All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.


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