Motorcycle Service Advisor

Job title:

Motorcycle Service Advisor

Company:

Dick Lovett

Job description

Our BMW Motorrad Dealership in Bristol are looking to appoint an accomplished and enthusiastic Service Advisor.At Dick Lovett we believe passionately in and champion ‘Customer Satisfaction through Staff Satisfaction’. It is very simple; if we do everything to look after our staff, they will give exceptional service to our customers.If you have a passion for motorbikes, is someone who embraces the values of both the BMW brand and Dick Lovett Group, whilst being able to prioritise and manage your own workload, this could be the opportunity for you.Key responsibilities:

  • Deliver a great experience for our customers in for servicing and repairs
  • Booking services
  • Completing repair orders
  • Communicating any required repairs to our customers
  • Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales

Essential Qualifications:

  • Experience of working in a Service department in a franchised dealership
  • Knowledge of Microsoft Office, Excel and Kerridge
  • Familiarity of warranty procedures would be advantageous but not essential
  • Full UK Driving Licence is essential and a Motorbike licence would be beneficial

If you are looking to expand your experience as a Service Advisor and take on a new challenge, joining the team at BMW Motorrad is a great opportunity to develop your existing skillset in a brilliant team. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the motorcycle industry.We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.Working at BMW Motorrad BristolMake life a ride. Our Motorrad dealership in Bristol is located less than a mile from the M5 Motorway at Junction 17 following the A4018 to Laurel Court. Situated on our Bristol campus in our charming “Barn”, the showroom is inviting, and it is not difficult to find a motorbike enthusiast inside!Our small team is big in spirit, and all have a passion for motorcycles and the BMW brand. If you are looking to kick your career up a gear, BMW Motorrad could be the very place to put your customer service skills to good use. Our customers are friendly and passionate, so we look for like-minded colleagues to give them the first-class customer service they deserve.Working in the Service teamWorking in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle’s safety, you will be responsible for ensuring that our customers receive the very best customer service long after they’ve purchased their car or motorcycle from us.Motorcycle Service AdvisorDepartment ServiceClosing Date 24th May 2024Contract PermanentSalary £23k to £26k per yearLocation Dick Lovett BMW Motorrad BristolI go to work with a smile and leave with a smile due to the bond and close-knit group that I work with.Jack IllesApprentice Service AdvisorSimilar rolesConnect with us

  • Careers Links
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Expected salary

£23000 – 26000 per year

Location

Bristol Area

Job date

Sun, 05 May 2024 07:31:02 GMT

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