Nordic KAM Admin Support and Coordinator

Job title:

Nordic KAM Admin Support and Coordinator

Company:

Experis

Job description

We are looking for a Nordic KAM Admin Support and Coordinator to support our Key Account Management (KAM) team with administrative tasks and coordination. In this role, you will be responsible for ensuring smooth operations related to customer inquiries, data management, and communication between internal and external stakeholders. You will play a key role in maintaining efficient processes and strong client relationships. The position is for one year with the possibility of extension.Key Responsibilities

• Handle customer inquiries and issue resolution related to deliveries, payments, master data, pricing, and orders-both pre- and post-sales.
• Ensure correct data setup for new products in Key Account systems and data providers (NOBB, FINFO, BYGBASEN, Validoo, etc.), including images.
• Support operational price management and purchase order processes.
• Coordinate payments for marketing funds and commercial service fees to Key Accounts.
• Assist the KAM team with meeting scheduling, calendar management, and travel arrangements.
• Follow up on Key Account meetings and coordinate tasks with European back-office functions.
• Act as the primary point of contact for key clients, handling inquiries and ensuring effective communication between clients and internal teams.
• Maintain and update product databases and CRM systems, ensuring data accuracy.
• Prepare reports and analytics on client activities, sales performance, and market trends.
• Assist in analyzing client data to identify opportunities for growth and improvement.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 2-3 years of experience in Key Account Management support, customer service, or administrative roles in a multinational corporation.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Office Suite and CRM software (

preferred). * Good analytical skills with attention to detail.

• Familiarity with Nordic languages; proficiency in multiple Nordic languages is a plus.
• Ability to work both independently and collaboratively in a team environment.
• Proactive, service-minded, and adaptable with strong problem-solving skills.

We offer a dynamic and international work environment with flexible working conditions, including remote work options. You will have a central role in optimizing processes and improving customer experiences while working with diverse stakeholders across different cultures. This is an exciting opportunity to be part of a professional and supportive team where you can develop your skills and contribute to the success of our Key Account Management operations.Location: Copenhagen, Denmark
Working Hours: 37 hours per week
Period: 1 year
Reports To: Nordic Sales Manager – Home Improvement and RetailSince this is a consultancy position, you will be employed through Experis (a part of ManpowerGroup) but will have your daily work at the mentioned company.
Read more about what it means to be a consultant through Experis atAttention!ManpowerGroup and all related companies such as Experis A/S, Right Management, etc. only communicate through official channels and never contact individuals via social media like WhatsApp or Telegram. All applicants must always apply for positions via our website: .We do not request any deposits from candidates to work as temporary workers or in any other matters, and we do not use foreign (Non-Danish) phone numbers. If you encounter such situations or have any doubts, please do not respond and contact us at: .

Expected salary

Location

København

Job date

Sun, 18 May 2025 04:49:01 GMT

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