Brown Thomas
Job title:
Online Merchandiser, Home & Living
Company:
Brown Thomas
Job description
GET TO KNOW USAt Brown Thomas Arnotts, we exist to imagine and create a sustainable future for our People, Customers and Communities. Our Values, Do the Right Thing, Go Above and Beyond and Drive Creativity and Innovation remain at the heart of everything we do. We are Reinventing Retail and the way we work to enable our teams to be more agile, flexible, and responsive to our customers’ needs.KNOW THE ROLEOur E-commerce department is looking for an ambitious candidate to join our Home & Living Team in the role of Online Merchandiser. The role plays a key part in enhancing our customers experience while shopping Online and working with brands and stakeholders to maximize our categories at Brown Thomas Arnotts.Analysis, tracking and reporting on sales and key KPI’s Weekly, Monthly; Identifying strengths & opportunities, and analyzing & mitigating weakness & threatsPrioritizing, Briefing & QA with relevant teams, including Content & Acquisition teamsSupporting and executing key commercial moments online alongside wider Home & Living teamOnsite visual merchandising and category optimizationAligning priorities with internal teams, such as Buying, Concessions & Marketing teamsCo-coordinating with our home & living brands on launches, promotions, & best in class online experience.Building coordinated sets as part of the online journey & improving customer experience and ease of purchasing multiple products from the same rangeSetting up promotions for our Home & Living brands on free delivery & % off journeys on siteMonitoring customer journeys and maintaining a high standard of QA housekeeping across websites, ensuring product categorization and refinement filters are correct and a smooth customer journeyChampion driving improvements in conversion and AOV, through onsite merchandising, cross sell, upsell and identifying new opportunitiesAwareness of trends, opportunities, competitors, and the general & Home & Living market & maximizing where possible for product & brandsCommunicating with customer service on queriesSupporting on wider commercial moments and advocating for home & living share of voice & site presence. Including key gifting moments, Sale & other key categories.KNOW WHAT WE’RE LOOKING FORPrevious relevant experience within an e-commerce or online business environment or ability to demonstrate a strong aptitude and well-rounded understanding of the industryStrong computer literacy with an affinity for systems and confidence with key tools such as Excel & PowerPoint. Previous web platform experience is preferred (salesforce specifically)An opportunity to work with autonomy but must have the ability to take initiativeAbility to multitask and ensure flawless execution with excellent attention to detailClear skills in communication & organizationStrong interpersonal skills and ability to work with cross-functional teamsAbility to build and maintain relationshipsA passion for learning and continuous improvementFlexibility to work in a rapidly changing environment (online team) within a larger bricks & mortar retail and as part of a wider groupAbility to manage, organize, interpret, and present dataPassionate about the internet, technology & online retailAbility to work within tight deadlines, and ability to reprioritize daily & weekly tasksKNOW WHAT’S IN IT FOR YOUWe believe that every team member should have the opportunity to have a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness, one that provides learning and purpose. We show respect for individual needs and circumstances, and we enable our people to work in a way that best suits their unique lifestyles and their roles. We place trust in our teams to do the right thing for Brown Thomas Arnotts and keep our customers and team at the heart of our decision-making.Competitive SalaryContributory Pension SchemeCompetitive annual leave entitlementTeam Member discount across the world’s most iconic brandsRecognition Days for Volunteering & WellbeingWellbeing InitiativesExtensive Learning & Development OfferingsLeading Talent ProgramsFlexible Working ModelAdditional BenefitsKNOW HOW WE WORKExperience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every timeWe Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership of the Travelling community.We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want to bring your whole self to work. Please contact us [email protected] request accommodation.
Expected salary
Location
Dublin
Job date
Sun, 25 May 2025 05:12:31 GMT
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