Parking Support Manager

Job title:

Parking Support Manager

Company:

Tonbridge & Malling Borough Council

Job description

In this role you will enable and manage a high-quality customer support service to the public covering a number of parking related issues. You will also support professional and technical officers from the parking team. You will need to undertake a wide range of clerical and administrative tasks including some guided legal processes and financial processing using various IT based systems.Your main responsibilities will include answering telephone and online enquiries, entering data into IT systems, preparing service requests including parking permits and parking challenges, liaising with established software solution providers, liaison with Enforcement Agents and the day-to-day management of a small team.Educated to at least GCSE standard or equivalent, you will have excellent communication skills complemented by office experience in a customer service environment. It is essential that you are accurate, well organised, and have a customer orientated and flexible approach to work.Closing date for applications: Tuesday 27th May 2025Interview date: week commencing Monday 2nd June 2025.For an informal discussion about this role, please contact Andy Bracey, Parking Manager at andy.bracey@tmbc.gov.uk.How to applyPlease apply online. If this is not possible, please contact a member of the HR team by emailing personnel.services@tmbc.gov.uk

Expected salary

£28629 – 31257 per year

Location

Tonbridge and Malling, Kent

Job date

Fri, 02 May 2025 03:10:06 GMT

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