Part-time Welcome and Membership Fundraising Officer

Are you a people person who thrives in busy and dynamic public-facing environments and would
you like to work on one of the RSPB’s most beautiful nature reserves helping us to raise vital
funds to support the work of the RSPB. If so, then this could be the perfect job for you! 

We are looking for someone to be part of our visitor welcome and membership recruitment team at
the beautiful RSPB Arne nature reserve, helping raise vital funds to support the work of the
RSPB.

RSPB Arne is a beautiful site spanning over 600 hectares which is home to an amazing range of
habitats and species. It is one of the RSPB’s flagship reserves and offers a huge opportunity
to engage people and to gain their vital support which is much needed to continue and grow our
conservation work. 

What’s the role about? 

Key Activities will include:

• Providing excellent customer service to our visitors.
• Working with other fundraisers and volunteers to welcome and enthuse our visitors about
  their visit with the aim to inspire them to support the work of the RSPB.
• Achieving personal targets and objectives for fundraising within a target-driven
  environment.
• Working closely with the rest of the team at the Arne nature reserve to put RSPB members at
  the heart of our work.

Essential skills, knowledge and experience: 

• A high standard of visitor experience and excellent customer service.
• An excellent verbal communicator and the ability to engage with a wide range of visitors
  face to face.
• Have proven ability of working in a fast paced and dynamic environment, managing time
  effectively to achieve targets and KPIs.
• The ability to provide direction, energy and capability in order to lead and manage a team
  of volunteers.
• Competent user of Microsoft Office including Word, Excel, and Outlook.
• A team player who is also capable of working well under their own initiative and have the
  ability to motivate and inspire others.
• Good organisational and admin skills for this multi-tasking role with the ability to go the
  extra mile to achieve your own goals.
• To have an ability and willingness to work flexibly including some evenings and weekends as
  required.
• A driving licence valid for use in the UK with access to a car is essential due to the
  remote location of the reserve.

Although experience in a similar role is desirable, we actively encourage anybody who
believes that they have the required transferrable skills to apply for this role. Enthusiasm
and a can-do attitude are most important to this role.

The RSPB has seven key competencies that are important to our organisation’s success and are
reflected in everything that we do.

We would advise you to consider both these and the job description above when completing your
application.

• Direction – You ensure that you have a clear direction and sense of common purpose that
  guides what you do and how you approach your work.
• Energy – You bring energy and urgency to the RSPB to motivate people to do the best they
  can
• Capability – You build your own and other people’s capabilities, directly and indirectly.
• Relationships – You communicate effectively and build productive internal and external
  relationships.
• Change – You support continuous improvement and change and constantly look for ways to do
  things better
• Advocacy – You act as an advocate for the RSPB
• Performance – You get things done, achieve ambitious goals and the RSPB’s aims.

This is a Permanent role for 22.5 hours per week. 

We are looking to conduct interviews for this position from 22nd April 2024. For further
information please contact [email protected]

As part of this application process you will be asked to provide a copy of your CV and complete
an application form including evidence on how you meet the skills, knowledge, and experience
listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels
supported, valued, and able to be their full selves. To achieve our vision of creating a world
richer in nature, we need more people, and more diverse people, on nature’s side. People of
colour and disabled people are currently underrepresented across the environment, climate,
sustainability, and conservation sector. If you identify as a person of colour and/or disabled,
we are particularly interested in receiving your application. Contact us to discuss any
additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of
Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have
a pre-existing Right to Work in the UK in order to be offered an employment contract.