PCN Mental Health Care Coordinator

Job title:

PCN Mental Health Care Coordinator

Company:

NHS

Job description

A new opportunity has arisen for a Mental Health Care Coordinator to join our team as part of the Picton Primary Care Network (PCN) NHS. This is a hugely exciting opportunity to work innovatively across our network to support the growth of our Mental Health support services.The successful candidate will report to our Network Lead and manage multiple mental health workstreams, including administrative and project management duties. Part of this role will be helping to lead in a perinatal mental health project which we have received funding for.The two most important attributes that we are looking for in a candidate is excellent communication skills and a true passion for helping improve peoples wellbeing. Experience of working or volunteering in mental health would be preferable.Main duties of the jobThe Mental Health Care Coordinator will provide management and support to our Network team and the 6 GP practices. They will be responsible for bringing together the various services that we offer to patients and will help lead improvement and innovation. The main way in doing this will be through facilitating the weekly mental health mdt, which sees our mental health team come together to discuss complex cases and go through referrals. The ideal candidate will have experience of leading meetings, including the set up and follow-up actions from each meeting.They will be required to communicate effectively and sensitively to patients, clinicians and practice admin staff across the Network GP practices.The successful candidate will also work with our Network Lead to engage our patient population and deliver wellbeing events, drop-ins and workshops across the local community. They will build on existing relationships, and form new ones, with mental health and wellbeing services across Liverpool.Additionally, the Mental Health Care Coordinator will be responsible for service evaluation by analysing data and reporting to the Network management.About usPicton PCN consists of 6 GP practices that cover 50,000 patients.We have a large Network team that consists of Pharmacists, Physios, Paramedics, Social prescribers, Care Coordinators, and a Mental Health team. We work together to provide quality care by delivering clinical appointments in our GP practices and health events in the community to our patients.Pictons mental health team cover a range of mental health conditions including low mood, anxiety and depression, up to the more complex cases such as personality disorders. We have a range of clinicians who offer different types of appointments, such as initiating medication, talking therapies, physical health checks, andDate posted23 January 2025Pay schemeOtherSalaryDepending on experience Band 3-4 level roleContractPermanentWorking patternFull-timeReference numberA5453-25-0000Job locations157 Edge LaneLiverpoolL7 2ABJob descriptionJob responsibilities-Coordinate the Mental health teams rota monthly-Manage referrals and booking of mental health appointments, action clinic changes and cancellations, and communicate this with practices, patients, and the mental health team where appropriate-Support patients in navigating PCN and third sector services and make referrals where appropriate-Lead and coordinate the weekly Mental Health Multidisciplinary Team Meeting (MDT)-Create and analyse statistical reports to demonstrate the mental health teams effectiveness and enact positive operating procedural change based on any findings-Act as the point of contact for administrative and operating queries regarding the PCN mental health service and its auxiliary services-Maintain, and build new, positive working relationships with other primary care networks, our practices, and third sector organisations; sharing good practice and working collaboratively to the betterment of mental health provision in our area-Look for creative solutions or strategies to improve efficiency or the quality of service for our practitioners and patients-Work collaboratively with the operations team in leading or supporting on patient engagement events and/or pilot projects and initiatives-Design materials such as posters or leaflets to improve engagement of PCN or practice services, or to promote events-Keep up to date with your own CPD and complete all training relevant to the mental health care coordinator role-Look to promote proactive care with regards to mental health, identify relevant patient cohorts and gaps within the current service that could be improved-Use a range of digital software including Word, Excel, and Canva where appropriateJob descriptionJob responsibilities-Coordinate the Mental health teams rota monthly-Manage referrals and booking of mental health appointments, action clinic changes and cancellations, and communicate this with practices, patients, and the mental health team where appropriate-Support patients in navigating PCN and third sector services and make referrals where appropriate-Lead and coordinate the weekly Mental Health Multidisciplinary Team Meeting (MDT)-Create and analyse statistical reports to demonstrate the mental health teams effectiveness and enact positive operating procedural change based on any findings-Act as the point of contact for administrative and operating queries regarding the PCN mental health service and its auxiliary services-Maintain, and build new, positive working relationships with other primary care networks, our practices, and third sector organisations; sharing good practice and working collaboratively to the betterment of mental health provision in our area-Look for creative solutions or strategies to improve efficiency or the quality of service for our practitioners and patients-Work collaboratively with the operations team in leading or supporting on patient engagement events and/or pilot projects and initiatives-Design materials such as posters or leaflets to improve engagement of PCN or practice services, or to promote events-Keep up to date with your own CPD and complete all training relevant to the mental health care coordinator role-Look to promote proactive care with regards to mental health, identify relevant patient cohorts and gaps within the current service that could be improved-Use a range of digital software including Word, Excel, and Canva where appropriatePerson SpecificationSkills and KnowledgeEssential

• A good understanding of General Practice, Primary Care Networks and Safeguarding
• An ability to manage your own schedule and workload and prioritise time sensitive tasks
• Strong listening and communication skills, as well as being motivated to help people, with person-centred care and empathy

Desirable

• Experience of clinical terminology and coding
• Experience of working with EMIS
• Basic IT skills, including MS Teams, Outlook and Office

QualificationsEssential

• GCSE grade A to C in English and Maths

Desirable

• Qualified in Mental Health First Aid

ExperienceEssential

• Experience of working with people with common mental health problems

Desirable

• Experience of working in General Practice or Primary Care Networks
• Experience with working within a multi-disciplinary team

Person SpecificationSkills and KnowledgeEssential

• A good understanding of General Practice, Primary Care Networks and Safeguarding
• An ability to manage your own schedule and workload and prioritise time sensitive tasks
• Strong listening and communication skills, as well as being motivated to help people, with person-centred care and empathy

Desirable

• Experience of clinical terminology and coding
• Experience of working with EMIS
• Basic IT skills, including MS Teams, Outlook and Office

QualificationsEssential

• GCSE grade A to C in English and Maths

Desirable

• Qualified in Mental Health First Aid

ExperienceEssential

• Experience of working with people with common mental health problems

Desirable

• Experience of working in General Practice or Primary Care Networks
• Experience with working within a multi-disciplinary team

Expected salary

Location

Liverpool

Job date

Sat, 25 Jan 2025 02:13:04 GMT

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