People Services Analyst, Workday Support, Data & Compliance

Job title:

People Services Analyst, Workday Support, Data & Compliance

Company:

Electronic Arts

Job description

Most companies call it HR, but at Electronic Arts, we made the deliberate decision to brand our organization People Experience (PE). PE is not just a play on words: it’s a team of cultural stewards who carefully create programs and talent strategies that directly impact our teams’ experience, for the better. We enable our People to achieve the most meaningful work of their careers.The People Services team’s vision is to power an extraordinary candidate and employee experience that energizes EA’s talent through strategic programs and operational excellence. The team designs and deploys critical HR infrastructure support, and creates shared operational support for PE teams in service to scaling. This team manages all high-visibility projects for the People Experience function and executes core talent programs. Come work with a team dedicated to fostering diversity, inclusion, talent fluidity and a culture where people can do their best work.We are looking for a People Services Analyst to join our Workday Support, Data & Compliance team. Reporting directly to the Associate Manager, you will work with our Workday Support, Data & Compliance team to help provide systems and operations support for our employees and PE partners. You will also work with our team to help ensure our operational processes, employee support, systems support, and data management processes are streamlined and efficient. Ideally, you will have experience working with and supporting a global PE team and will be as passionate as we are about process improvement and systems!Our People Services Analysts:

• Love working in a collaborative team.
• Are high energy, self-motivated team players with outstanding organizational talents who are driven, results-focused, and have a whatever it takes attitude.
• Are comfortable working with changing priorities and are able to work independently.
• Are friendly and positive, with the ability to quickly respond and manage multiple requests at one time.
• Enjoy looking at processes and identifying ways in which we can enhance and streamline them.
• Have the capability to problem solve and think critically through special situations and employee queries.
• Have high attention to detail.
• Have general knowledge of PE Practices.
• Understand and exhibit “customer-first” thinking and design.
• Demonstrate curiosity and are not afraid to question the status quo!

What Our People Services Analysts Do:

• Manage a high-volume of Workday transactions, providing support and troubleshooting.
• Support Managers, People Partners and other COEs with requests.
• Look into processes to identify ways in which these can be streamlined through our systems.
• Support Payroll processes for new starters and leavers.
• Meet compliance requirements and manage various PE-related administrative tasks to support the Workday Support, Data & Compliance team, as required.
• Process a high volume of tickets within the ServiceNow ticketing system to help with employee queries, ensuring these are closed within set SLAs.
• Develop knowledge of SOX and Global Audit requirements, providing Global Audit samples as required and completing Payroll Audits.
• Support M&A integrations.
• Map out and redesign processes to help our organization scale.
• Complete any other tasks as required.

Our People Services Analysts need to have:

• 3+ years working in an Operations or HR Generalist role.
• PE data, systems and process knowledge.
• Be well versed in Google Drive and Microsoft Office – possess strong Excel, Word, PowerPoint and SharePoint skills.
• Knowledge and experience with end-to-end hiring, systems onboarding, and exit procedures at an organization of scale (5K+ employees).
• A love for systems and a curiosity to identify ways to make processes simpler.
• Experience of ServiceNow/ticketing systems to assist with employee queries.
• Effective time management skills and the ability to work to regular fixed deadlines.
• Accomplished written and verbal communications experience.
• Workday experience is highly desirable.
• Experience with M&A integrations is a plus.

City:State:Community / Marketing Title: People Services Analyst, Workday Support, Data & ComplianceCompany Profile:We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.EEOText:About Electronic ArtsEverything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.Days Open: 0Can this position be remote?: 0EEO Employer Verbiage:About Electronic ArtsEverything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Expected salary

Location

Guildford, Surrey

Job date

Sun, 05 May 2024 07:56:38 GMT

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