Principal IAM Operations & Emergency Expert


Porto Salvo (2740-262) – Portugal
Main Industry:
Search Information Technology Jobs
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Posted On: 
12 February 2024

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now! 

We are looking for an experienced Expert Technology Consultant who has spent already years in the topic area of Identity & Access Management and understands the criticality of the same in a corporate environment. 

The Role:
Be a Principal IAM Operations Success Consultant and support our teams in driving our Identity & Access Management strategy towards corporate success. You will be responsible to ensure Operational Excellence across our Value Stream, monitor & report the operational health, own Emergency & Escalation Management processes and coordinate pro-active measures to streamline the processes.

-Be part of our Next Generation IAM Agile Release Train and ensure our operational success End-to-End
-Work closely with our Operations & Support Teams, Solution Management, Business Owner, Product Management, Architects, Release Train Engineer
-Ensure operational excellence across our teams and processes
-Ensure an excellent Stakeholder Management during emergencies and escalations
-Support our teams & projects with high impact and risk towards broad corporate goals in virtual set ups
-Align with other teams on their deliverables to foster collaboration and bring up new ideas
-Participate in agile ceremonies and be part of the team

What you bring:

-Experienced in Agile Enterprise IT organizations and IAM 
-Understanding of Stakeholder, Change and Project Management
-Experience with GDPR and technical interfaces like SCIM, REST, JDBC, SOAP and RFC
-Experience in designing and implementing authorization concepts considering regulatory frameworks e.g. SoD
-Technical understanding in modern code maintenance technologies like Git and Jenkins and IT Product Infrastructure (Server setup, Databases and Interfaces)
-Strong ability to manage and achieve fast & high-quality results 
-Excellent language skills (written & verbal) in English
-Has worked effectively with virtual teams and driving superb execution in a global environment

Meet your team:
We are the central Identity & Access Management team within SAP that provides digital Identity & Access to the SAP workforce around the entire globe. We are the engine that keeps the SAP Business alive and live our vision to make SAP’s Digital Identity & Access Experience better for Generations to come!


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careerssap
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 382942  | Work Area: Information Technology  | Expected Travel: 0 – 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

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