Principal Technician (ICT Systems Operations, Administration and Maintenance)

Job title:

Principal Technician (ICT Systems Operations, Administration and Maintenance)

Company:

NATO

Job description

Who we are:For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.About the job:Based in La Spezia, Italy you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join CSE La Spezia, which is the leading provider of Communications and Information System (CIS) products and services to locally based NATO entities such as the Centre for Maritime Research and Experimentation (CMRE), part of NATO’s Science and Technology (S&T) organization. CSE La Spezia enables end-to-end CIS services and manages critical technological capabilities during peacetime, crisis and war.We are looking for a driven and enthusiastic Principal Technician (ICT Systems Operations, Administration and Maintenance) who will take on the following roles and responsibilities:

• Defines the software modules needed for an integration build and produces a build definition for each generation of the software.
• Installs or removes hardware and/or software, using supplied installation instructions and tools, including handover to the client.
• Monitors compliance against agreed processes and investigates, assesses and resolves incidents of non-compliance, escalating where necessary.
• Grants users required physical accesses and monitors and reports on overall access control.
• Assists in the design of hardware platforms; considers cost, performance, tools and operation systems.
• Participates in the installation of hardware platforms to ensure the effective delivery of IT services.

For a full list of duties, please review the on the NCI Agency career site.About you:The valuable knowledge and experience that you bring to this role are:

• Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience.
• At least 3 years’ experience providing functioning support of hardware, software, networks and computers in large organizations.
• Hands-on experience monitoring system performance.
• Practical experience detecting and troubleshooting technical issues.
• Relevant good problem solving and analytical skills.
• ITIL Certification.
• Fluency in English, both written and spoken

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more

To learn more about NCI Agency and our work, please visit our .The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.can be found via the NCI Agency career site.

Expected salary

Location

La Spezia

Job date

Sat, 18 Jan 2025 01:35:45 GMT

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