Process Improvement Manager HTR

Location:

Bucharest – Romania

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Human Resources Jobs

Advertiser:

Molson Coors

Job ID:

132193553

Posted On:

20 August 2025

Requisition ID: 35093 

Molson Coors is a leading brewer with 18,000+ employees, 30+ breweries and 130+ beer brands, consumed in more than 50 countries. Our GBS history in Romania started in 2017, when Molson Coors Global Business Services was established in Bucharest, and since then we have become a 650 people strong organization and growing continuously.

This
role
will
work
with
the
business
units
, BPE, PMO, IT/HRIS and GBS
teams
across
centers
 
to
develop
and
deploy
improved
operational
performance
across
Hire
to
Retire
processes
in
scope
for GBS.
Addition
to
that
,
the
role
will
develop
an
effective
continuous
improvement
program
across
GBS HTR
teams
,
to
enable
a
frictionless
, cost
effective
delivery
model and
improved
user
experience
for
all
services
rendered
.
 

KEY RESPONSIBILITIES 

-Develop KPI’s, reporting standards and process monitoring tools as needed
-Contribute
to
improvement
of
the
process
control
environment
looking
at
escalations
,
issues
and audit
findings
and
proposing
remediation
plans
and
new
/
enhanced
controls
where
required
 
-Partner with business and process owners on broader end to end standardization initiatives and lead process standardization and harmonization for services contracted
-Drive GBS HTR continuous improvement agenda (efficiency, quality, compliance) & lead specific continuous improvement projects within the tower
-Contribute to technology deployments and tool implementations and act as SPOC for new process implementations/changes/migrations
-Comply with Molson Coors human resources policies and practices to retain employees, evaluate performance, motivate, and grow talent
-Hold meetings to review individual and team performance

SKILLS & RELEVANT WORK EXPERIENCE

-Strong Hire to Retire/HR process knowledge and experience on business processes management & process mapping
-Experience leading improvement and transformational projects and working / implementing SAP / SNOW / Chatbots / RPA
-Strong change management and influencing skills
-Strong presentation and communication skills and Advanced English Language level (B2 and above)
-People management/project management experience
-Experience with SSC/GBS/BPO/Big4 environmentLI-Hybrid
 

Molson Coors is an equal opportunity employer.  We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please #

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